Business Analyst

Posted 2 Days Ago
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Burnaby, BC
Mid level
Healthtech
The Role
The BI Business Analyst at Cayenta is responsible for analyzing business requirements, designing and implementing improved processes, and developing Business Intelligence solutions for clients. The role involves facilitating client communication, managing multiple projects, and providing training on BI tools while collaborating with various teams.
Summary Generated by Built In

Cayenta and Opportunity Overview:

Cayenta is involved in some of the most challenging and interesting projects in the information technology industry and we're always looking for talented, highly motivated individuals who seek the same. One of our most important decisions is the next person we invite to join our team. As a Cayenta employee, you will be consistently challenged to deliver your best, and you will be fairly compensated for your efforts. Because we provide our customers with the best technologies and services in the industry, you will constantly develop new skills, learn new products, and be involved in activities that are highly valued in the marketplace. Most of all, any potential employee must be willing and able to represent our core operating principle, which simply states: "We value our customers as partners, therefore their success and satisfaction, as well as our own, depends on delivering excellence in everything we do."

Cayenta is a wholly-owned subsidiary of Harris Computer Systems.

Harris Computer Systems has been providing complete Customer Information System (CIS) and Financial Management solutions exclusively to public and municipal utilities for over 27 years. Our track record speaks for itself.  We are an experienced, solid company with proven solutions that are presently in use by over 1,500 customers across North America. We are the number one provider of powerful Financial and CIS solutions because of our specialized understanding of the electric, water, and gas utility industry and our commitment to customer relationships.

Our implementation team has an exciting opportunity for driven individuals, and we're looking for a BI Business Analyst who is passionate about providing segregated IT transformation for our clients. It is mission-critical for the BI Business Analyst to evolve into a conduit between BI, and our clients, working cross-functionally to become a product expert and a client process advisor.

The BI Business Analyst role is project-driven and will support clients with the development of BI solutions for a wide array of Cayenta's products.

Responsibilities:

  • Analyze current requirements, design, and implement new and improved business processes

  • Improve and implement Business Intelligence infrastructure requirements

  • Facilitate communication with clients

  • Manage and work on multiple projects with multiple teams and stakeholders

  • Create portal statistics to meet client’s requirements

  • Provide clients with training on Cayenta's BI solutions

  • May perform other tasks as assigned

Desired Competencies:

  • Problem-solving, critical thinking, and analytical skills. Must be able to analyze information to make independent decisions quickly and effectively

  • Excellent oral and written communication skills

  • Entrepreneurial Spirit, with a willingness to ‘roll up sleeves’ and work at all levels of a client organization

  • Experience working with both business and IT groups

  • Ability to work in a team environment

  • Experience with relational databases, BI Platforms (Business Objects, COGNOS, TM1, etc) OLAP, and Data Warehousing preferred

  • Experience working in MS SQL and Oracle including SQL knowledge

  • Must be able to successfully manage and complete multiple tasks within deadlines

  • Self-motivated, passionate, empathetic, approachable

  • Bachelor's Degree in Business, Finance, Business Technology Management, or Management Information Systems preferred

Bonus: Experience within the Utility Industry

Key Relationships:

Reporting to: Director, Professional Services
Works Closely with: Operations Group, Key Clients, and BI

Job Type: Full-time

Top Skills

Business Intelligence
Business Objects
Cognos
Data Warehousing
Olap
Oracle
SQL
Tm1
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The Company
HQ: Niagara Falls, New York
185 Employees
On-site Workplace
Year Founded: 1993

What We Do

For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:

♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.

The enhanced HARRIS Flex solution comes with new functionality including:

♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and

♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.

♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems

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