Join Amity Solutions!
At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises.
With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture.
Hundreds of enterprises, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users.
Explore more about us at: https://www.amitysolutions.com
Your Impact:
We are looking for candidates with expertise in both information technology and business administration. Business analysts are responsible for enhancing the quality of Chatbot projects and simplifying business requirements to ensure buy-in from all stakeholders, working with the development team to ensure that they understand the specifications, and creating documents such as business requirement documents and test cases.
Your day-to-day responsibilities:
- Collaborates with the Project Manager to ensure that the development meets the established scope and timeline.
- Conducts interviews to gather customer requirements.
- Validating and documenting business requirements.
- Communicating software specifications to the Development teams and other stakeholders.
- Participates in the QA to ensure solutions meet business needs and requirements.
- Execute and monitor testing activities and ensure they are completed as expected
- Creating defects log and reporting to the Development teams.
- Creating FSD, TSD, Test Case, Test Result, User Manual, and Test Scenario for solutions.
Your ideal profile:
- Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or related fields
- At least 4-year experience in Software development or IT
- Strong designing logic and creativity in software development
- Proactivity and Problem-solving skills are mandatory
- Good relations with teams and maintaining relationships with customers
- Excellent English verbal and written communication
What's in it for you:
- Flexible work set up - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from 'wherever you feel the most productive'
- Private Health Insurance (including Dental coverage) and a free access to Employee Wellbeing program
- Unlimited paid leave vacation and free massage at the office
- Free language classes
- Check out more about our company, Bangkok team and our benefits - https://www.amity.co/career/ba...
Amity is an equal opportunity employer and welcomes applications from all qualified individuals regardless of ethnicity, sex, disability, religion/belief, sexual orientation or age.
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What We Do
Amity is the secret to making any app memorable.
We build ready-to-use modules that can be added to any app or website to fuel user engagement, such as chat, user profiles, social feeds, discussion forums, live streaming, video stories, and more.
Forget about huge budgets, big engineering teams, and years of development to build an engaging app - with our technology, you can increase in-app engagement in just a few clicks.
We make it easy for companies to upgrade their digital platforms and engage their communities in ways that they could only dream of before!
For this reason, since our founding in 2020, we’ve been a trusted partner for global brands across all industries, with over 25 million people using our technology every month.
We are a team of 100+ passionate people, spread across five office locations - London, Milan, Bangkok, San Francisco, and São Paulo - and we proudly power digital communities and experiences for hundreds of enterprise companies like Harley-Davidson, Ferrari, Pernod Richard, Noom and the World Economic Forum.
Head over to www.amity.co to learn more, get in touch, and access our free resources on community building and app growth!
