Business Analyst, Marketing Project Management

About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/.

The Job:

• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Analyze data to identify trends and insights that can inform business decisions.
• Evaluate current business processes and identify areas for improvement to increase efficiency and effectiveness.
• Create detailed documentation, including business requirements, functional specifications, and process maps.
• Work with IT and other departments to design solutions that meet business needs and align with strategic goals.
• Act as a liaison between business stakeholders and technical teams, ensuring clear and effective communication.
• Assist in project planning, execution, and monitoring to ensure projects are delivered on time and within scope.
• Participate in the testing of new systems and processes to ensure they meet business requirements and function correctly.
• Conduct market research to understand industry trends and competitive landscape.

The Person:

• Over 5 years of experience in Insurance/Financial Services Industry, with a focus on business analysis and/or system analysis.
• Proven track record in specifying user requirements and managing User Acceptance Testing.
• Proficiency in Scrum and Agile methodologies, with the ability to apply these frameworks to enhance project delivery.
• Strong analytical and problem-solving skills along with being organized, structured, assertive are required.
• Excellent verbal and written communication skill.
• Degree qualified, preferably in Business, Information Technology.
• Certified Scrum Product Owner & Salesforce cert is preferrable.

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.
Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.