Business Analyst for Business Process & Application

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond. We are looking for a Business Analyst to join our Business Process and Applications team in Athens. Our goal is to ensure the optimal delivery of Qualco software products, aiming to maximize the value that our clients get from our products and bring measurable improvements to their business performance. 

As a Business Analyst you will be involved in projects implementation, and you will be responsible to: 

• Drive business analysis to identify requirements and ensure client’s business processes are addressed for QUALCO's product offering related to Business Process Automation & Loan origination; 

• Define configuration specifications and business analysis requirements. Communicate specifications and solutions to the Clients in a clear way; 
• Contribute to Data Model creation according to business analysis; 
• Plan and effectively conduct Key/End users trainings; 
• Collaborate with QA team in order to plan, prepare and monitor User Acceptance Test (UAT), support Client during execution and selectively execute Business Scenarios where necessary; 
• Provide post production support to ensure smooth transition to Service Management after go live; 
• Carry out reporting and communication to all related stakeholders throughout the project stages;
• Own and develop trusted relationship with our clients, working close with them to maximize client satisfaction from our services and solutions;
• Constantly be on the outlook for ways to improve monitoring, discover issues and deliver better value to the client;
• Communicate key insights and findings to product team that drives and evolves Qualco software solutions;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy. 

To be considered you must have: 

• BSc in Engineering, Finance or Business Management;
• 4+ years’ experience in business analysis or software application consulting;
• Professional experience in Business process Automation and Loan origination solutions or projects would be considered as a plus; 
• Strong communication and interpersonal skills;
• Experience in working in cross-functional and dynamic environment;
• Excellent client facing, analytical and problem-solving skills;
• Solid organizational skills, attention to detail and multi-tasking skills; 
• Competency in technical training and presentations to engage in discussions with both the business and technology functions at client organizations;
• Highly proficient in both spoken and written English; 
• PMI-PBA or CBAP certification will be considered an asset. 

Your Life @ Qualco

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognised, and there will be great opportunities to ensure your career growth.

Find out more about #LifeatQualco 👉🏼 qualco.group/life_at_qualco_group

Your benefits

Join the #Qteam and enjoy:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs

💻 Cutting-edge IT equipment, mobile, and data plan

🏢 Modern facilities, free coffee and beverages, and indoor parking

👨‍⚕ Private health insurance, onsite occupational doctor, and workplace counselor

🤸‍♂️ Onsite gym, wellness facilities, and ping pong room

💡 Career and talent development tools

🎓 Mentoring, coaching, personalized annual learning and development plan

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English to be considered for this position.

Disclaimer: Qualco collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the , before the submission of your application.