Pan-American Life Insurance Group (PALIG) is seeking a Business Analyst 1 (i.e., Data Services Analyst 1) to join the U.S. Group Data Services (non-IT) department.
This is an entry-level position responsible for managing eligibility for predominately non-EDI (electronic data interface) groups. While this role does not require extensive software or programming knowledge, a basic understanding of technical principles and a willingness to engage new technologies is essential.
This position also requires a basic understanding of accident and health products and how they are defined and administered by reportable data.
Ideally, candidates are to be located near the New Orleans, LA office location.
ESSENTIAL FUNCTIONS:
Data Management
- Process eligibility using PALIG's proprietary file layout, work system-generated error reports, and communicate discrepancies
- Provide backup to teammates with EDI processing if needed
- Understand logic and data points that drive inbound and outbound processes
- Carry out other tasks as assigned by department manager
Administrative Support
- Set up new coverages, benefits, and accounting details in administrative systems
- Process assigned tasks correctly and within timing standards
- Research eligibility and run basic enrollment extracts when requested
KEY REQUIREMENTS:
- Degree from an accredited school or technical college required (4 additional years of relevant work experience may be substituted in lieu of degree)
- Minimum of 1 year of insurance experience preferred
- Basic math skills required
- Excellent attention to detail required
- Excellent organizational and time management skills required
- Exceptional analytical and problem-solving skills required
- Exceptional verbal and written communication skills required
- Ability to create and maintain data documents/files required
- Ability to enter data with minimal errors required
- Ability to multi-task and prioritize heavy workload required
- Ability to quickly process, document, and retain important information required
KNOWLEDGE, SKILLS & ABILITIES (KSA's):
- Experience with MS Office Suite applications
- Comfortable participating in internal and external meetings
- Proficiency in Spanish a plus
- Ability to interact in a professional manner with internal and external parties
- Ability to operate a keyboard and other hardware required to perform essential functions
- Ability to prioritize daily and long-term work while taking the initiative to help team members where possible
- Ability to read and interpret standard business documents and communications
- Ability to travel to or meet in-person at a designated, safe location if requested in advance
- Ability to work under stressful conditions and competitive deadlines
Pan-American Life Insurance Group Offers:
- Comprehensive Compensation Packages (base & bonus)
- Comprehensive Benefits Package: Medical, Dental, 401K, Paid Time Off, and Tuition Reimbursement, etc. are some examples. New hires are eligible for medical and dental coverage on the first of the month following 30 days of service.
Who We Are:
Pan-American Life Insurance Group (PALIG) serves the life, accident, and health insurance needs of individuals and businesses in 49 U.S. states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands through its U.S. based member companies - Pan-American Life Insurance Company and Pan-American Assurance Company.
At Pan-American Life, our employees are our greatest asset. We are grateful for the collaborative efforts of our employees and partners, and for the confidence of the policyholders whose life and health we protect. It is through this long-standing commitment that Pan-American Life continues to succeed.
Pan-American Life is an Equal Opportunity Employer/Drug Free Workplace.
Top Skills
What We Do
Since 1911, Pan-American Life has been dedicated to being the first-choice partner for top rated life, accident and health insurance and employee benefits for local and multi-national companies, as well as individuals seeking trusted financial security. Guided by the success and strength of its over 110-year history, PALIG has established a track record as one of the most financially sound insurance companies. The company’s heritage manifests a longstanding dedication to providing customers with innovative products and services to secure their future. PALIG employs more than 1,650 worldwide and provides top-rated life, accident and health insurance, employee benefits and financial services in 49 states, the District of Columbia (DC), Puerto Rico, and the U.S. Virgin Islands. The Group’s member companies offer individual and/or group life, accident and health insurance throughout the Americas in the United States, Latin America and the Caribbean. The Group has branches and affiliates in Costa Rica, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Panama, and 13 Caribbean markets, including Barbados, the Cayman Islands, Curacao and Trinidad and Tobago.
To learn more about Pan - American Life Insurance Group, visit palig.com and to join our team, visit https://www.palig.com/about-palig/careers
