Business Analysis & Reporting,Associate

Posted Yesterday
Philadelphia, PA
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
As a Business Analysis & Reporting Analyst, you will manage business resiliency plans, coordinate testing, and report on quality checks. Your role includes creating reports for senior leadership, collaborating across departments, and assisting in crisis management preparations.
Summary Generated by Built In

Job Description
We are are on the lookout for a Business Analysis & Reporting Analyst to join our Corporate Treasury Business Resiliency team. Leverage your analytical skills to drive strategic decision-making and business growth.
As a Business Analysis & Reporting Analyst, Associate on the Corporate Treasury Business Resiliency team, you will be responsible for the oversight of business resiliency plans within Treasury - Chief Investment Office, coordination of plan testing, as well as communication and engagement during crisis events.
Job Responsibilities:

  • Execute the firm's business resiliency policies, standards, and resiliency program.
  • Plan, coordinate, and report on business resiliency quality check reviews and testing events, including setting, monitoring, and governing resiliency test events.
  • Promote Business Resiliency knowledge sharing within the Business Management community through regular awareness sessions.
  • Assist with planning, managing, and coordinating recovery sites.
  • Prepare monthly reports and metrics for the resiliency team, and follow up on due diligence for any non-adherence.
  • Create resiliency presentation materials for internal and external stakeholders.
  • Collaborate across Lines of Businesses and Corporate Functions to gather feedback on disruptions requiring the Crisis Management Process.
  • Assist in ad hoc projects as needed and provide assistance to TCIO leadership and clear direction across all functions during a crisis or resiliency event.
  • Help create and deliver timely updates to senior leadership on local resiliency events (i.e. floods, wildfires, protests, system issues, etc.) including crafting messages for distribution through the Global Enterprise Notification Tool (GENT).
  • Build a strong understanding of TCIO and its critical internal functions and cross-LOB partners, fostering partnerships with other Resiliency Managers and key Resiliency resources.
  • Partner with Planning & Testing to develop and participate in tabletop discussions for various crisis/resiliency scenarios (i.e. pandemic, market crash, blackout, etc.), collect, summarize and communicate impacts and risks to management and resiliency teams, participate in post-incident after action reviews and documentation of lessons learned, conduct moderate to complex analysis of resiliency-related data and plans, and build, maintain & report out KPIs/KRIs/success metrics for resiliency planning and crisis events.


Required Qualifications, Skills, and Capabilities:

  • Bachelor's degree or equivalent
  • 3+ years of experience in financial services, in business resiliency/crisis management related roles
  • Experience in business resiliency planning or resiliency event incident management
  • Experience with process improvement, operational risk analysis, and procedure documentation
  • Knowledge of business resiliency concepts and practical application within financial services and regulatory environment
  • Excellent verbal and written communication skills
  • Strong process analysis and re-engineering skills
  • Strong consulting and relationship building skills
  • Ability to effectively triage and document complex issues or risks; highly organized with meticulous attention to detail; flexible and adaptable with the ability to respond quickly to change with ease
  • Operate consistently with a sense of accountability and an "end to end" mindset and approach; must be prepared to be available during non-business hours and during preparation and response to impactful events and exercises


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
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Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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