Business Analysis Associate II

Job Description
If you enjoy teamwork, are process-driven, and are excited to research and drive solutions that are directly and indirectly impacting customers.
As an Business Analyst II, in Business Access Oversight within Business banking, you will play a vital role in optimizing processes related to Access Management Oversight. As a subject matter expert, you will define access justifications, requirements, and limitations tailored to business needs, ensuring alignment with firm-wide policies and standards. Your primary focus will be on implementing initiatives to enhance risk mitigation and strengthen controls around access management. Additionally, you will support the Business Banking Data Risk Management Team and the broader Business Banking division to ensure compliance with firm-wide policies while mitigating risks associated with excessive access.
Job responsibilities:

• Ensure processes and procedures are followed to identify, monitor, and mitigate risks for employee access
• Partner with Technology, and Business to resolve identified access issues in a timely and consistent manner
• Maintain process documentation and ensure information is current and accurate
• Serve as a subject matter expert (SME) on access to educate and ensure alignment with business functions
• Maintain ownership, escalation, and resolution of issues from start to finish.
• Work with key partners to identify Access Entitlements and ensure they are well-documented regarding their meaning, purpose, and limitations

Required qualifications, capabilities and skills:

• Experience working in a fast-paced, dynamic environment and adapt to changing priorities and demands.
• Strong skills in identifying, monitoring, and mitigating risks associated with employee access, ensuring compliance with firm-wide policies and standards
• Outstanding organizational skills, the ability to articulate complex issues, while successfully managing multiple priorities and meeting short deadlines.
• Ability to execute processes and procedures to ensure compliance with Identity and Access Management.
• Positive attitude, with the ability to build and foster relationships with internal partners and team members across multiple lines of business and/or organizations.
• Expert verbal and written communications skills; ability to listen effectively and credibly present ideas; and good interpersonal skills that allow the individual to effectively interact with all levels of management.
• Regularly reviewing and validating user access rights to ensure they are appropriate for their current role.
• Flexible with proven ability to work effectively both independently and as part of a team, collaborating with cross-functional partners.

Preferred qualifications, capabilities and skills:

• Bachelor's degree in Business, Finance, or Systems, or equivalent work/training experience
• Subject matter expert experience and knowledge with Access Management Group
• Ability to craft and deliver persuasive narratives that resonate with senior leaders, using data and insights to support recommendations
• Proficient with Microsoft Office tools, including: SharePoint, Excel (e.g., pivot tables, macros, etc.), Word, and PowerPoint

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.