Business Analysis Associate II, Card Marketing Activation & Transformation

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Business Analyst in our Marketing Operations team, you will have the unique opportunity to play a pivotal role in the development and implementation of data-promoten Operations Analytics/Modeling. You'll work hand in hand with our marketing execution and data teams to model staffing requirements, automate current resource processes, and develop requirements that provide end-to-end campaign analytics. Together, we'll ensure that these products align with our business objectives and deliver actionable insights to support data-promoten decision-making.
Job Responsibilities:
• Collaborate with marketing and data teams to develop detailed modeling to support staffing requirements and pipeline analytics• Design and develop resource models and data visualization dashboards• Perform process & productivity analytics in support of resource modeling• Assists in transformation of working tools across the business documenting data/reporting requirements, sizing process efficiencies, & other analysis
Required Qualifications, Capabilities and Skills
• Bachelor's degree in Finance, Computer Science, Data & Analytics, or a related field• 5+ years of experience as a Finance/Data Analyst• Strong background in operational analytics• Experience with SQL and modeling tools (e.g., Python, SAS)• Strong understanding & experience with data analytics tools and techniques (Alteryx, Tableau, Snowflake)• Excellent communication, presentation, and interpersonal skills• Ability to work independently and as part of a team in an agile environment.
Preferred qualifications, capabilities and skills:
• Experience with marketing platforms (e.g., Marketing Connect, Optima, Salesforce, Adobe Experience Manager, Axiom) • Experience with cloud-based data platforms (e.g., AWS, Azure, GCP) • Experience with machine learning and artificial intelligence (ML/AI)
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.