Broadband Representative/Associate/Specialist

Posted 4 Days Ago
Be an Early Applicant
Greenwood, SC
Entry level
Other
The Role
Install residential and commercial broadband, phone and cable services. Troubleshoot issues while delivering exceptional customer service. Requires physical work and a willingness to learn.
Summary Generated by Built In

VYVE BROADBAND JOB DESCRIPTION

Broadband/Cable Installer Technician

Who are we?

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a   range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services.  For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thryve with Vyve!

What’s the job?

  • Performs residential and commercial installation of internet, phone and cable services
  • Troubleshoot and fix service issues
  • Delivers a spectacular customer experience
  • Upsells current services such as internet speeds
  • Requires lifting, climbing, and working in all types of weather

Does this sound like you?

  • High School Diploma or equivalent
  • Valid driver’s license and clean driving record
  • Customer-focused, willing to go above and beyond to ensure customers are 100% satisfied
  • Hard worker that likes to learn, grow and be busy
  • Searching for a rewarding career that just “feels right”
  • Not afraid of heights (poles, roofs, towers)

Why our people love working for Vyve…

  • Growth – ready-made career paths with paid training and certifications through SCTE. Finally get to be in the driver’s seat of your career, work your way up from entry level to Director – the sky is the limit!
  • Benefits – Great medical, dental, vision plan plus fun extras like pet insurance, 401k with company match, home & auto discounts, and most importantly – FREE SERVICES!! Save thousands on your internet and cable bill per year
  • Compensation – Competitive base pay plus sales/upgrade/referral commissions, annual bonuses, merit increases and long-term incentive plan
  • Company vehicle, gas card, tools & equipment

Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.

Top Skills

Broadband
Cable Services
Ethernet
Fiber Connectivity
Voice Services
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The Company
HQ: Rye Brook, NY
435 Employees
On-site Workplace
Year Founded: 2012

What We Do

Vyve is access. Since inception, we have made it our mission to provide meaningful access and technology where it means the most - to those who have historically been underserved. Now, with over a decade of experience and trust, Vyve is much more than a broadband provider - we are your total technology solution partner. But our mission remains stronger than ever. Vyve serves largely non-urban communities in sixteen states, including Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming. Vyve offers a comprehensive suite of access, fiber connectivity, cable television and voice services for commercial and residential customers, including support for next generation technologies such as AR/VR, IoT, SD-WAN and Cloud.

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