Branch Merchandising & Quality Assurance-Consumer Bank Marketing

Job Description
We are seeking to expand our team with a talented marketer who will support merchandising and quality control within our branches, managing issue remediation to ensure high-quality execution.
As a Branch Merchandising Senior Associate within the Consumer Bank, you will be part of our high-profile branch transformation initiative and will be essential in helping us maintain strong quality control in our branches. You will work with our agency and other partners in real estate, campaign management, and the branches. You will be part of a multidisciplinary team to ensure we deliver best-in-class customer experiences.
Job responsibilities:

• Support branch merchandising fixture placement and optimization, ensuring adherence to documented standards and evolving standards as necessary.
• Work with the agency to identify themes/issues they find in post-installation merchandising to ensure it complies with approved floor plans.
• Ensure creative is appropriately installed and that branch-managed content meets our creative and control standards.
• Develop and oversee remediation plans to address issues.
• Manage cost and resources effectively, identifying better ways of executing efficiently and eliminating unnecessary bureaucracy.
• Promote a strong control environment to evaluate and manage our current controls and procedures; develop preventative processes to strengthen our framework.
• Prepare for and present strategy and program performance.
• Travel to conduct on-site branch visits.

Required qualifications, capabilities and skills:

• 4-year degree in Marketing, Retail, or Business Management.
• 4+ years of marketing experience, including either working at or with external marketing agencies or as part of a retail organization.
• Develops strong partnerships; leads through collaboration; recognized as a team player.
• Proven ability to take initiative, influence others, and achieve results.
• Experienced in marketing strategy and campaign program management.
• Strong analytical, problem-solving, and planning skills.
• Excels at managing multiple initiatives simultaneously within tight deadlines.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.