BILINGUAL SPECIALIST - SALES ENABLEMENT (Across Canada)

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

*Please note that the successful candidate can work from anywhere across Canada.

POSITION OVERVIEW

The Specialist, Sales Enablement will contribute to a national team that is focused on equipping the front-line, ensuring end to end oversight of the of the loan journey, with standard processes, tools, resources, and the learning and development program needed to improve productivity and efficiency, drive business growth, and foster an exceptional customer experience. The team plays a critical role in enabling integration between business and support functions to improve the frontline experience, eliminate complexity, increase end-to-end productivity, and ensure a world-class customer experience.
The candidate will be responsible for managing cross-functional, national, and complex initiatives from the stages of needs analysis, project development, to deployment. The Specialist will have expertise in cross-functional project management and excellent stakeholder management skills. Based on their understanding of support functions throughout the organization, including but not limited to: IT, marketing, human resources, etc., the candidate will design integrated and viable solutions. A comprehensive understanding BDC's financial services and  operations are a critical factor in the candidate's success.

CHALLENGES TO BE MET

• Collaborate with senior leadership to develop, execute, optimize and evaluate sales processes and related tools.

• Lead projects and/or initiatives including: development, execution and delivery, management of internal and external resources, stakeholders, and oversight of all phases of the project journey to ensure the delivery of high-quality solutions.

• Build relationships based on trust to ensure effective stakeholder management, align regional teams, business lines and corporate functions in the development and deployment of projects, initiatives and communications

• Analyze and leverage data to identify innovation opportunities that will create the sales force of the future

• Establish key performance indicators (KPIs) and monitor effectiveness to demonstrate productivity/efficiency gains for the front line

• Demonstrate expert stakeholder management skills to influence senior leaders to determine the optimal strategy to achieve project objectives

• Act as a subject matter expert and resource when it comes to processes, tools, and systems

WHAT WE ARE LOOKING FOR

• Bachelor's degree or equivalent experience; Masters is an asset

• Experience in a business center management role, account managers, all revenue-facing roles, project management and a demonstrated knowledge of best practices, methodologies and technologies in each of these areas

• Acts as a leader, inspires and motivate stakeholders to achieve project objectives

• Experience in executing change management initiatives with established approaches

• Ability to convey information clearly and concisely, and to listen actively

• Innovative and proposes new ideas to improve existing processes

• Builds strong internal relationships between support functions and the front line

• Adaptability and flexibility to adjust to changes and unforeseen events.

• Experience in project management such as planning and managing resources to meet deadlines and budgets.

• Strong problem solving skills and identifies problems quickly and find effective solutions.

•  A Green Belt certification is an asset

• Proficient in both official languages (English and French)

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.