Bilingual Seniors Calling Seniors - Peer Caller Program

Posted 19 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Entry level
Software
The Role
As a Peer Caller, you will engage with Medicare members through daily outbound calls, maintaining enthusiasm while mastering campaign workflows and scripts. You will document conversations and member information, ensuring a positive interaction experience, while working independently from a remote environment.
Summary Generated by Built In

Description

Wider Circle is seeking passionate individuals to participate in our Peer-Calling campaign. Do you love talking to people? Do you have at least four hours per day during the week? Are you Medicare-eligible? Would you like to earn extra money? If so, contact us about joining our Circle!

Company Overview

Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle’s trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. To learn more, visit widercircle.com.

Responsibilities:

  • You will maintain a consistent level of productivity, enthusiasm, and energy while making daily outbound calls.
  • You will master the details of campaign workflows and scripts while developing a conversational style that highlights your personality and leads to great conversations.
  • You will effectively engage with members during calls.
  • You will enter and update member information and notate conversations in our call system.
  • You will maintain a positive, professional attitude when dealing with health plan members.
Requirements
  • You have experience being a member of a Medicare Advantage Plan.
  • You have a passion for helping people and serving others.
  • You have a flexible schedule, with the ability to work a minimum of two hours during the day.
  • You have strong people skills and are comfortable on the phone with others.
  • You can work independently, maintaining a consistent work ethic in a remote work environment with little oversight.
  • You are committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks.
  • Are In the PT or MT time zones
Benefits

As a venture-backed company, Wider Circle offers competitive compensation including:

  • $16/hour
  • Flexible schedule
  • This is a contract position

And most importantly, an opportunity to make the world a better place

Wider Circle is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity and inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

The Company
HQ: Redwood City, CA
111 Employees
On-site Workplace
Year Founded: 2015

What We Do

Wider Circle works with health plans nationally to deliver a unique community care program that connects and unites vulnerable populations for better health. Centered around trusted relationships and through its technology platform, Wider Circle connects health plan members with familiar neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Using trained and culturally competent facilitators to engage members in a trusted delivery network, Wider Circle’s community care model has proven to reduce hospitalizations, drive better health outcomes, and lessen social isolation.

COVID-19: In partnership with community sponsors and health plans, Wider Circle offers its unique neighborhood care programs to more than 320 communities nationwide, including specialized initiatives for vulnerable populations in isolation via virtual programming and peer-to-peer community support.

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