BI System Analyst (12-month contract)

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You deliver detailed continuous business and customer analysis and insight with a focus on driving best practice through simplification, efficiency, consistency by aligning common outputs across accounts.
How you will contribute
You will:

• Provide support and training to enable effective use of sales systems.
• Maintain and optimize systems for sales (including functionalities for customer management, tour planning, promotion planning, listing maintenance, shelf audit and reporting).
• Provide support to users with specific technical problems in cooperation with IT service providers.
• Drive continuous improvement of existing software and automation of new processes.

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in IT and sales
• Knowledge of sales processes and systems
• Facilitation skills to demonstrate use and functionality of sales systems
• Problem-solving skills

More about this role
What you need to know about this position:
This role supports the commercial team by managing KPIs, ensuring data integrity, and resolving issues related to the Trade Promotion Management tool (XTEL).
What extra ingredients you will bring:
A desire to drive your future and accelerate your career and the following experience and knowledge:
• Organizing and prioritizing skills
• Problem solving
• Finding new and innovative solutions
• Teamwork
• Having an open mind and driving for results
• Customer and category knowledge a distinct advantage
• Experience in working with data & reports
• Excellent working knowledge of MS Excel
Education / Certifications:
A bachelor's degree in any related field.
Advanced MS Excel Usage. (Expert level).
Certification/Expertise in Power BI, Analytics, Data Management
Job specific requirements:
TPx Support (Promo Management Tool)
• Provide technical support of the system and triaging to next level of support (L2) for more advanced technical issues.
• Managing user access requests and approvals to be managed and/or submitted to L2 where necessary.
• Support the integrity of data interfacing to and from XTEL in conjunction with external data suppliers/systems (Nielsen, APO, Spar Insights, OPAL, SAP etc.) via checks and balances throughout the process.
• Escalate system interfacing issues reported by automated monitoring and escalation systems/processes.
• Upload data into the system.
• Product master updates and maintenance on PEGA and XTEL
Reports & Sales Information
• Gather, format and map both internal & external data from various sources, including SAP BI, Smollan, Nielsen, Spar Insights, Data Orbis, plus other external data sources subscribed to by Mondelez
• Populate dashboards/reports to communicate daily, weekly, monthly information.
• Following up and gathering input from stakeholders to be included in report commentaries.
• Endeavor to deliver the reports, dashboards accurately and on time every day, week, month.
• Facilitate operational excellence (constant improvement)
• Look for better, (more efficient or more user friendly) ways to monitor and report KPI's Ensure the ongoing integrity of data
• Extract Monthly Business Review reports from SAP (BEX Analyzer)
Consumption Data and OSA (Operational Sales Analytics Tool)
• Update the Informs Product master on a weekly basis.
• Extract reports from the consumption model.
• Validate data using various supplier sources.
• Download supplier data and upload it to the SFTP.
• Log any queries or change requests related to the dashboards or data.
Travel requirements:
No
Work schedule:
Hybrid
No Relocation support available
Business Unit Summary
Mondelēz International's Sub Saharan Africa Business Unit is made up of three key focus areas namely Southern Africa, West Africa and the Rest of Africa Markets. The Business Unit is home to approximately 1000 Makers and Bakers who strive to bring only the best quality and loved brands to our consumers. Mondelēz International in Sub Saharan Africa is proud to house global legacy brands including Cadbury Dairy Milk, Oreo, Halls and Bournvita, together with local jewels such as Cadbury LunchBar, Chappies, TomTom and Dentyne. The Business Unit's Markets have consistently been awarded Top Employer certification, and has been recognised as a Top Employer in Africa.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Temporary (Fixed Term)
Sales Operations
Sales