Client Principals are the trusted partner of existing Thoughtworks clients, supporting them in their business transformation journey through a technology-centric approach. They're also an extension of delivery teams, ensuring that both business and technology groups are aligned. By staying continuously connected with a customer's business and technology strategy as well as our offerings, they drive customer growth while positioning Thoughtworks as trusted industry leaders.
Job responsibilities
- Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers
- You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time
- You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful
- You will engage in consultative business development, growing relationships both vertically as well as horizontally
- Approach client executives as true business partners, expanding the company's breadth and depth to its full potential
- You will take a consultative approach to working with our clients' C-level executives and other stakeholders in order to achieve their business goals and redefine their industries
- Help develop a range of IP and best practices around client and portfolio development in order to build the client base into a significant strategic asset
- By understanding a client's strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership
- You will be responsible for complex negotiations and resolve conflicts
- Maintain a watchful eye on how Thoughtworks' executes engagements and take a proactive approach to mitigating potential risks before they arise
- Stay current with Thoughtworks' business strategy and IT goals
Job qualifications
- You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win' value propositions at both company and individual levels
- You understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm
- Bonus points if you are well versed in agile delivery best practices
Professional skills
- A forward-thinking mindset - - you infuse thought leadership and innovation into how you partner with a client
- A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories
- You're able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change
- You're comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue
- Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you
- You thrive in a collaborative, flat environment that values transparency, openness, feedback and change
- You don't shy away from negotiation -- you see it as an opportunity to establish credibility and a positive rapport with the client
Other things to know
There's no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer amazing benefits from the day you start including private medical insurance, travel insurance, income protection, critical illness, life assurance, pension scheme, personal development budget, 25 days holiday and a ride2work scheme.
DE&I
We proudly, passionately and actively strive to make both Thoughtworks and our industry more representative of the communities we serve. We promote diversity in all its forms and reject discrimination and inequality. Our diversity and award winning culture inspires our thought leaders and serves to nurture and develop amazing ideas. We believe this makes us a world leading destination of choice for all technologists.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
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What We Do
We are a leading global technology consultancy that integrates strategy, design and software engineering to enable enterprises and technology disruptors across the globe to thrive as modern digital businesses.
Why Work With Us
As technologists, we have a unique role to play in how technology should benefit all of society, pursuing a more equitable future. Part of that role is to continuously educate ourselves on the issues that matter to the causes we believe in. We recognize our privilege and strive to see the world from the perspective of the most vulnerable.
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