Company Description
The Bosch Group is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology.
The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth.
Bosch Global Software Technologies Company Limited (BGSV) is 100% owned subsidiary of Robert Bosch GmbH - one of the world’s leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions.
Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region.
With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes.
Job Description
Microsoft Teams Operations Engineer is responsible for the management and troubleshooting of Microsoft Teams across the enterprise. The engineer will work closely with IT and business teams to support user needs, ensure best practices for Teams usage.
Responsibilities
- Ensure configuration of Microsoft Teams across the organization and proper integration with Microsoft 365 services (e.g., SharePoint, OneDrive, Exchange)
- Provide Tier 3 support for Teams-related incidents and requests. Troubleshoot and resolve issues related to Teams meetings, chats, calls, and file sharing
- Proactively identify and resolve issues that may affect service availability or user experience.
- Ensure Microsoft Teams complies with the organization's security and data protection policies.
- Assist with the rollout of new features, updates, and major changes to Microsoft Teams.
- Create and maintain comprehensive documentation for Teams-related procedures, configurations, and troubleshooting steps.
- Stay updated on Microsoft Teams updates and new feature releases, sharing knowledge with the team.
Qualifications
- Bachelor’s degree in computer science
- Microsoft 365 Certified: Teams Administrator Associate, or similar certifications.
Experience:
- 3+ years of experience working with Microsoft Teams
- Knowledge in support processes and KPI monitoring
- Proven experience with UC platforms and communication technologies.
- Knowledge of PowerShell scripting for automation and troubleshooting.
- Expertise in Microsoft Teams administration and troubleshooting
- Strong analytical, problem-solving, and communication skills.
- Ability to work in a collaborative team environment and handle multiple priorities.
Additional Information
Why BOSCH?
Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
What are your benefits when joining the Embedded Software Internship Program at BOSCH?
- Joining dynamic English-speaking multi-culture work environment, working with the young and dynamic team who are developing software products for Bosch
- Implement product features/proof of concept code which could be used by Bosch to expand its business objectives
- Design, implement and test code
- Training technical skills & soft-skills, on-the-job training, get familiar with global projects
- Furthermore, we also offer you Internship allowance during the internship program
- You will have chance to become official employees at BOSCH with unlimited benefits if you have good performance during the internship program
Please check out these links for more specific information about Bosch: https://www.bosch.com.vn/en/our-company/bosch-in-vietnam/
Top Skills
What We Do
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.
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Twitter: https://www.twitter.com/BoschGlobal
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Imprint: www.bosch.com/corporate-information
Privacy statement: www.bosch.com/data-protection-notice
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