Summary
JOB AD
Cristóbal Balenciaga founded his House in 1917 in his home country, Spain. In 1937, he established his brand in Paris, where he designed his collections until 1968. As a couturier, Cristóbal Balenciaga offered demanding creations and was known for making no compromises, earning him the title of "the master of all" from Christian Dior and "the couturier of couturiers" from Gabrielle Chanel. His ultra-modern shapes became the signature of the House.
While the identity of the House is primarily rooted in its conceptual ready-to-wear collections, its leather goods, shoes, and other accessories have also achieved worldwide success. The House’s bags have become icons of contemporary leather goods. Launched in Summer 2017, the Balenciaga Men’s ready-to-wear collections quickly became a success internationally.
Since October 2015, Demna has been the creative director and designs all of the House’s collections.
Balenciaga, which has been part of the Kering Group since 2001, is one of the most influential names in the fashion world.
Job Description
Your opportuniy
As part of the E-Business Projects & Operations team within the eBusiness department, you will actively contribute to the development of the eCommerce Projects & Operations team.
In a dynamic and creative environment with an agile work process, you will:
- Support content contributions for projects across various Balenciaga websites.
- Continuously benchmark best practices for luxury eCommerce websites and provide recommendations.
- Report production bugs and ensure follow-up on their resolution.
- Monitor open client preorders to ensure a smooth customer experience.
- Submit and follow up on translations of new features with external agencies and regional teams.
- Provide recommendations for A/B testing, participate in setup, and assist with UATs (User Acceptance Testing).
- Collaborate with internal teams (E-Merchandising, Omnichannel, Products, etc.) to ensure smooth communication and alignment.
- Assist with monthly test orders to evaluate the entire user journey (browsing, order placement, delivery, and returns).
- Participate in the development and launch of eCommerce projects.
- Support Client Services teams across various regions.
- Liaise with regional eCommerce teams, warehouses, and Kering.
WHO YOU ARE
- You are currently pursuing a Master’s degree or are enrolled in a Business School program.
- You have a successful first experience in project management or e-commerce.
- You are passionate about User Experience (UX), eCommerce, and customer experience.
- Knowledge of the e-commerce or luxury industry is a plus.
- You are proactive, a fast-learner, autonomous, flexible, and possess excellent interpersonal and organizational skills, with a strong desire to take initiative in projects.
- You are fluent in French and English and enjoy working in an international environment.
- Familiarity with collaborative tools (e.g., Salesforce, PIM, Algolia, Contentful, Microsoft Office Suite, Teams, SharePoint) is a plus.
Why Join Us
Balenciaga is committed to fostering your professional development within the House and the Kering Group.
We encourage our managers to create high-performing teams with a focus on excellence.
We support each of our employees to help them reach their full potential in a stimulating and rewarding work environment.
Commitment to Diversity
Balenciaga is committed to diversity within its teams. We believe that diversity in all its forms—gender, age, nationality, culture, disability, religious belief, sexual orientation, etc.—enriches the workplace and enhances the experience of our clients. Firmly advocating for equal opportunities, we welcome all applications and select our talent based on the skills required and the values of our brand. Our goal is to support you towards success. As part of our recruitment process, we will discuss with you the best ways to excel within our House.
Job Type
Student (Fixed Term) (Trainee)
Start Date
2025-09-01
Schedule
Full time
Organization
BALENCIAGA S.A.S.
Top Skills
What We Do
A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”.
