Backend Software Engineer: APM

Posted 6 Days Ago
San Mateo, CA
Hybrid
Mid level
Software
The Role
As a Backend Software Engineer on the APM team, you will design and implement backend features, collaborate with product and frontend teams, and work across various backend stacks to optimize the computation platform. You'll deliver MVPs, conduct benchmarks, and improve product behavior based on user needs.
Summary Generated by Built In

Observe is redefining how companies manage operational telemetry data (logs, metrics, traces, etc.) generated by modern distributed applications. Traditional logging, monitoring, and APM tools are often too complex, leading to excessive costs and lengthy incident resolution times. Many solutions fall short because the necessary data is either too costly to retain or too cumbersome to access. Observe changes the game, offering a single observability platform for all telemetry data, built on a cloud-native data warehouse that delivers unmatched scale and cost efficiency. No filtering, no sampling—just comprehensive, uncompromised observability.


The APM (application performance monitoring) team is responsible for building backend features for guided user flows. We are responsible for a large area of product domains, including: APM (service explorer, trace explorer), metric explorer, alerting, infrastructure monitoring (Kubernetes explorer).


The APM team deliverables are always motivated by direct product goals, which often include technical work on multiple backend stacks across the company. We produce fast-paced MVPs, as well as go deep into the computation platform to do sophisticated benchmarks and optimizations. You'll play a pivotal role in understanding the use cases and user journeys, and make them happen efficiently and performantly.


What you'll be doing:

- Design, implementation, and project execution for product backends

- Own on various products domains, preferably become a long term owner and domain expert

- Collaborate closely with product and frontend teams to shape product behavior, supporting customers with advanced use cases

- Collaborate closely with other backend teams, to improve our computation platform (API backend, query language and compiler, query optimization, streaming data pipeline, etc.)

- Product robust and practical tests and monitoring


You'll be a good fit if you have:

- BS in Computer Science (or equivalent) and solid computer science fundamentals

- 2+ years of backend development experience

- Backend generalist experience: comfortable working across backend and infrastructure stacks, even unfamiliar ones

- Experience using Observability tools


You'll be an ideal fit if you have:

- Experience driving projects: executing and navigating ambiguities

- Experience shaping products with user feedbacks

- Experience optimizing queries or data pipelines at scale

- Experience developing query/storage engine for metric and tracing products (TSDB, Prometheus, Jaegar, etc.)


Open to Senior, Staff and Principal candidates

The Company
HQ: San Mateo, CA
127 Employees
On-site Workplace
Year Founded: 2017

What We Do

Observe was founded by Sutter Hill Ventures in November 2017. Our founding team came from leading Enterprise SaaS and software companies that work with vast quantities of data such as Snowflake, Splunk and Wavefront.

Our founding thesis was that the enterprises are data rich, but information poor. Data is siloed making it difficult to understand what’s going on inside applications and infrastructure. The result is often a poor customer experience and wasted engineering time tracking down incidents. Oh, and it costs a fortune.

Observe discerns why applications and infrastructure are running the way they are from the data they emit. We enable engineers to spend more time coding features and less time investigating incidents. We reduce outages and issues with customer experience. And we leverage an elastic cloud architecture so that you only pay for what you use.

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