Senior Backend Engineer - Platform Experience

About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes diverse backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to improve the people around them.

You’ll join a tight-knit team with experience at places like Google, YouTube, Twitch, Reddit, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world. 

We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Strava, Patreon, Vimeo, Robinhood, PBS, and Equinox. Customers, large and small, love working with us and love our team.

We are building something big together. We’d love to hear from you!

About the Role 

As a Backend Software Engineer at Mux, you will build and manage scalable and highly available applications and services that can reliably support our products' feature development and growing traffic. The Platform Experience team is focused on providing a consistent, effective platform experience for customers. You will work on ensuring our customer-facing platform is resilient and will also be writing new application code to support product features. We’re looking for engineers that love both systems and application-level challenges across various teams, who will take on strong ownership of critical product infrastructure, and enjoy being part of an inclusive and creative Engineering team.

What You'll Do

• Work with your team to collaborate and execute on product goals and technical roadmap.
• Develop user-facing, product-focused features in our Elixir and Go backend services.
• Building and scaling our billing and usage platform that supports all Mux products.
• Working on identity and account management product features.
• Working on distributed notifications such as application webhooks and alerting features

Who You Are

• Minimum of 7 years of experience in production distributed systems & backend engineering. 
• You’re a strong engineer comfortable working across multiple platforms and environments.
• Solid engineering fundamentals (CS degree a plus).
• Track record of working on hard problems including job scheduling, concurrency, and scaling.
• Elixir experience is a big plus, but Go, Python, Ruby, Node, or other general-purpose programming languages are also great.
• Experience deploying complex applications on cloud platforms using a container orchestration platform, such as Kubernetes.
• Video experience is a plus but not required.

In our commitment to provide transparency with candidates, we openly share base pay ranges for all job postings within the United States, regardless of the state. These pay ranges are established using standardized criteria, including job function, level, and location. They're also benchmarked against similar companies in a similar stage of growth. The starting base pay for this position is between $126K-$220K. Actual pay is influenced by various factors such as level, skills, depth of experience, location and internal equity.

If you don't have all of these requirements but think your experience could be a great fit, that's okay! Please apply and we can talk about what's most needed in the role.

U.S. Benefits

You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Reddit, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance. We are remote-equal, with an office space in Downtown San Francisco and London. 

• Flexible PTO + 11 company holidays
• Weekly no-meeting days + quarterly focus weeks
• Healthy work-life balance encouraged
• Competitive health, dental, and vision insurance (100% employee and 65% dependent premium coverage)
• Fully funded fertility benefits
• HSA available, compatible with high deductible plan only ($100 per single employee/month & $200 per family/month employer contribution)
• FSA available
• Short-term and long-term disability insurance
• Group life insurance
• Travel accident insurance
• Employee Assistance Program (EAP)
• Medical support concierge service
• 401(k)
• Paid parental leave
• Investment in career growth through professional development stipend
• Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers
• Lunch reimbursement program

Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.