At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. We take pride in helping tens of thousands of customers around the globe succeed with Apple.
Jamf offers remote, in-office, and hybrid roles. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.
This role is remote in Poland. We are only able to accept applications for those based in Poland or have sponsorship to live and work in Poland.
What you'll do at Jamf:
At Jamf, we empower people to be their best selves and do their best work. You will join Jamf’s Developer Experience org. Some of us work from one of our offices - Brno, Katowice, London and in the US - and others are partially or fully remote. We focus on building the best developer experience for all developers at Jamf taking care of the entire SDLC. And that includes databases: our DBA team serves as the cornerstone of Jamf’s data management strategy, responsible for maintaining, securing, and optimizing database systems that power critical business operations. As such, the team works very closely with both Jamf engineering teams as well as the rest of the cloud organization.
The Senior Database Administrator works with the Product Development and Delivery team to provide installation, monitoring, fine-tuning, backup, recovery, and issue resolution for database technologies used in delivering JAMF products. Responsible for building, configuring and operating the cloud infrastructure that underpins the database technologies in accordance with service level agreements and providing support to both staff and customers. This position performs all primary duties of a Database Administrator along with additional responsibilities for mentorship and leadership for other members of the team along with the continued growth and improvements to our database technologies.
What you can expect to do in this role:
- Provide technical guidance, strategic direction and operational mentorship.
- Work with the rest of the DBA team and cloud leadership to design and implement the public cloud infrastructure that supports Jamf database systems.
- Work with the rest of the DBA team and cloud leadership to design and implement Jamf database systems.
- Participate in system administration duties, remote access, maintenance of server’s integrity, data backups and restoration, and offsite storage
- Proactively monitor all databases and related cloud infrastructure to detect and resolve problems and ensure uninterrupted operations.
- Work closely with JAMF Software Development team on interrelated products.
- Estimate accurately both time to complete tasks and impact of changes.
- Drive continuous improvements within the JAMF Cloud infrastructure.
- Work with JAMF Software’s technical team to bring current industry best practices to scale our systems to meet ever expanding demand.
- Track and follow and, when required, escalate events in a timely manner to the appropriate individual according to documented procedures.
- Maintain the Online Services technical documentation of processes and procedures.
- When required, participate in a 24x7 on-call rotation.
- Identify techniques and tools that will enhance the capabilities of the team to be more effective.
- Act as an active advisor to department management team.
- Build a deep understanding of workflows that make a JAMF Software customer successful.
- Other duties and special projects as assigned.
#LI-Remote
What we are looking for:
- Minimum of 5 years experience managing large database clusters implemented using one of the most popular database technologies (MySQL Server, Oracle, PostgreSQL) (Required).
- Minimum of 5 years experience managing NoSQL database instances and/or columnar-based databases (Preferred).
- Minimum of 2 years Amazon RDS and EC2 knowledge (Required).
- Minimum of 5 years Familiarity with Linux (Required).
- Minimum of 2 years experience with system and infrastructure configuration tools (such as Terraform, Cloud Formation, Ansible and Puppet).
- Minimum of 2 years experience with modern monitoring tools (preferably Prometheus and Grafana, but others such as CloudWatch, New Relic, Datadog are also accepted).
- Minimum of 2 years experience with major public providers: AWS (preferred), Azure, GCP.
- Strong Communication Skills.
- Excellent Interpersonal Skills.
- Excellent Organizational Skills.
- Proven Analytical Skills.
- Ability to communicate complex technical terms in an easy to understand, non-technical manner.
- Self-starter, energetic multi-tasker, highly motivated and team player.
- Ability to engage with and establish trust and rapport with all levels of customers and employees.
- Apple Platform.
- Agile.
- Ability to adapt and solve challenges quickly and efficiently.
- Ability to work independently and as part of a team.
EDUCATION & CERTIFICATIONS
- High School Diploma / GED Equivalent (Required).
- 4 Year / Bachelor’s Degree (Preferred).
- A combination of relevant experience and education may be considered.
Why Jamf?
- We are progressive but laid back. You are free to be a yourself and work how you work best. Here, you manage your own day and your own work style.
- Named a 2022 Best Workplace in Technology by Great Place to Work and Fortune Magazine
- Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine
- You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
- We offer flexible work-life in a choice-based office model and new hires receive a home office bonus to better their work space.
- Benefits are a critical part of the “whole employee experience”.
- Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering
What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion for all, social responsibility, and are someone who just wants to do the right thing.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.
We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf
Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at [email protected]
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What We Do
Jamf, the standard in managing and securing Apple at work, extends the legendary Apple experience people love to businesses, schools and government organizations through its software and the 100,000 members of Jamf Nation, the largest community of Apple IT admins in the world. Today, 75,300 global customers entrust Jamf with more than 32.3 million devices as of 12/31/23.
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