B2B Account Executive

B2B Account ExecutiveCommercial Executive 2

Job title: B2B Account Executive

Location: Dublin/Leeds/London

Overview of the role:

The B2B Account Executive is an exciting opportunity to help look after a group of B2B partners known as the Exchange Partners and will sit under the function of the BD Team in Flutter International. The Exchange Partners are a crucial customer set in terms of revenue and value to the Betfair Exchange. This role will report to the Senior Business Development Manager and support the growth and the value of these Exchange Partners and assist the BD team achieve their objectives. They will manage several operational processes concurrently, provide market feedback and data analysis to support the team execute commercial initiatives. They will also assist in the onboarding of new Exchange Partners from initial enquiry to go live. The role can be based in Dublin, Leeds or London and will be a hybrid between working in one of our modern office environments and working from home.

This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both, while recognising that quality time together is essential for keeping us mission-aligned.

What you’ll do:

• Build effective relationships with a variety of key internal stakeholders and managing processes that enable the team and Exchange Partner’s for success

• Own processes to ensure SLAs are adhered to and ensuring tracking documents are up to date and can be shared at any time

• Maintain and gather data, handling reporting activities through a range of regular and ad-hoc reports and being able to present this in a clear manner

• Establish relationships with each Exchange Partner to offer first line support and to proactively escalate feedback when necessary

• Work with relevant internal Flutter stakeholders on the audit process for the Exchange Partners to ensure they remain compliant, communicate the results internally to wider group and advising on efficiencies and future processes

• Run contract documents as per the agreed processes, being able to manage the process to ensure swift conclusion

• Ensure the B2B website is updated with relevant content from each area of the BD team and managing incoming enquiries

• Lead as the first point of contact for incoming enquiries via the B2B website and then being able to quantify the opportunity and be proactive with the appropriate action

• Represent Flutter International at trade shows, dealing with potential partner opportunities and creating necessary collateral for the BD team

• Communicate and work with other departments to ensure that customer activity, while monitored adequately for fraud, is not adversely affected

• Create PowerPoint presentation documents that help us develop further B2B sales opportunities

What you’ll bring:

Behavioural Competencies

• Strategic mindset and the ability to take a pragmatic view for what is best of Flutter

• A highly motivated self-starter who can manage themselves if working from home or in the office

• Ability to work at pace and has a track record of being able to manage multiple projects and processes effectively

• Ability to remain calm under pressure and provide solutions when escalating

• Enjoys problem solving, approaches problems creatively, learns quickly in new situations and turns failures into learnings.

• Be pro-active and generate new ideas and ways of working identifying opportunities as they emerge

• A collaborative team player who can work with others across the organisation to deliver against objectives

• Personable and a strong relationship manager who can network with new people to build strong relationships. This person will have personal characteristics that engender trust and confidence which is crucial with the Exchange Partners

• Excellent communicator who can express views in a clear and concise manner through various mediums. Actively listens to others and values their opinions.

• Proactively seeks feedback and opportunities to improve and learn, someone who is not afraid to ask questions if it ensures they are 100% clear on the expectations

• Partnership centric individual that understands the needs of Exchange Partners and value they bring to the Exchange eco-system

Desirable Skills & Experience:

• Ability to prepare presentations and documents that ensure the audience is clear on its purpose, the problem being solved, actions and how success will be measured

• A strong understanding or interest of the betting and gaming industry and the opportunities and challenges that it faces

• Understanding of the mechanics of the Betfair Exchange

• A self starter who can work independently and take responsibility for delivering projects under tight timeframes

• Commercial acumen for key business drivers and account management/ customer service skills

• Comfortable working within an ever-changing, high paced environment

• Confidence to make own decisions and manage third party relationships

• Ability to prioritise, organise and multi-task

• Willingness to travel (conferences, client meetings)

• Experience in Data Interpretation and excellent attention to detail

• Level of understanding of Excel/ SQL/ Looker in order to create the their own data analysis

Why choose us:

Aside from a generous base salary, we have a fantastic benefits & rewards program that is designed to encourage personal and career development.

• Discretionary annual performance bonus

• 30 days paid leave

• Health and dental insurance for you, your partner and your children (if you all live at the same address)

• Personal life insurance and income protection

• The option to join our company pension scheme

• A personal interest allowance to let you learn something new or pursue a hobby

• External learning support of up to £2,000 or equivalent in local currency, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career

• Looking to extend your family? You will receive a cash gift of £1,000 for your new addition whilst working for us

• 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay

• Online Discount Scheme, including discounted shopping and cinema vouchers

Equal opportunities:

At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences.

We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at [email protected]. Your journey with us is focused on ensuring you have what you need to be your best self.

Learn more about the works we are doing on Inclusion and Belonging here: https://careers.flutterinternational.com/working-at-flutter-international/diversity-equity-inclusion/

The group:

Flutter International is a proud member of the Flutter Entertainment family, a global leader in sports betting, iGaming, and entertainment. We're not just another company; we're listed on both the prestigious FTSE 100 index on the London Stock Exchange and the New York Stock Exchange (NYSE). What sets us apart is our world class brands, cutting-edge products, and our International division includes our operations in over 100 global markets and offers sports betting, casino, poker, rummy and lottery, mainly online. What truly defines us is our commitment to ensuring that the excitement of gaming and entertainment is experienced in a responsible and sustainable way. Our remarkable team of over 8,000 colleagues drives this vision, spread across 28 offices worldwide.