Job Description Summary :
The Lead Data engineer is responsible for managing and operating upon Azure Data Lake Storage, Databricks, Azure Data Factory, Synapse, Snowflake, Azure event hub, Tidal, Pyramid, Collibra, PowerBI, Tableau, MSTR, Alteryx. The engineer will work closely with the customer and team to manage and operate cloud data platform. Job Description
Provides Coverage:
• Knowledge Management: Create/update runbooks as needed / Entitlements
• Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources.
• Communication: Lead and act as a POC for customer from off-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholders
• Change Management: Align resources for on-demand changes and coordinate with stakeholders as required
• Request Management: Handle user requests – if the request is not runbook-based create a new KB or update runbook accordingly
• Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed. • KNOWLEDGE/SKILLS/ABILITY: Good hands on Azure Data Lake Storage, Databricks, Azure Data Factory, Synapse, Snowflake, Azure event hub, Tidal, Pyramid, Collibra, PowerBI, Tableau, MSTR, Alteryx. Ability to read and write sql and stored procedures. Good hands on experience in configuring, managing and troubleshooting along with general analytical and problem solving skills. Excellent written and verbal communication skills. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups.
JOB COMPLEXITY: This role requires extensive problem solving skills and the ability to research an issue, determine the root cause, and implement the resolution; research of various sources such as microsoft documentation that may be required to identify and resolve issues. Must have the ability to prioritize issues and multi-task. •
SUPERVISION: Works under moderate supervision.
• EXPERIENCE/EDUCATION: Requires a Bachelor’s degree in computer science or other related field plus 6-9 years of hands-on experience in configuring and mangaing azure data analytics solution. Experience with Azure environment is desired. • PHYSICAL DEMANDS: General office environment. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations. Occasional travel, less than 10%. • POLICY COMPLIANCE: Responsible for adhering to company security policies and procedures and any other relevant policies and standards"
Top Skills
What We Do
At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.
