AWM - Trading Services Analyst

Job Description
As a Trading Services Analyst, you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.
The Fixed Income Currency and Commodities (FICC) Trade Support Analyst will be responsible for various functions trade flow management, platform support, T+1 trade support, street / client side settlement, and hands on resolution of, ad hoc issues. In this role, they will need an in depth understanding of product flows, including Fixed Income instruments (Taxable, Municipal). They will also need industry knowledge to partner with Legal, Risk, and Compliance, relative to daily operations, and strategic business / regulatory agendas.
The role requires a willingness to take on a challenging and complex suite of products, and learn quickly in a high volume and constantly changing environment. Strong communication skills are a necessity, as this role includes heavy interaction with front office and the trading desks. This role also requires project management skills, as the suitable candidate should be able to partner in developing and implementing strategic agendas relative to product scope, operating model, and regulatory requirements.
Responsibilities:

• Work with Front Office Product Desks, Investors, Financial Advisors, and Client Service on trades in respective asset classes
• Interface with Operations on trade booking, fail management, exception processing, and ad hoc queries
• Respond to inquiries as requires
• Review daily reconciliation reports
• Compile MIS data for management
• Document procedures and process flows, and ensure they are kept accurate
• Work on various projects related to Middle Office, administration, Risk, Compliance, and operations
• Coordinate with various areas of Operations, Middle Office, Finance, IT, Risk, Compliance on business requirements, procedures and processes
• Assist with day to day Front Office, Client and Broker inquiries
• Assist with monthly management reporting

Required:

• Strong interpersonal, communication and presentation skills
• English Proficiency- both oral and written
• Knowledge of securities industry and applicable regulatory requirements
• Process driven, and at ease with responding to high pressure deadlines
• Experience in workflow analysis, documentation, and project management
• High aptitude for critical thinking, and ability develop and articulate complex agendas
• Excel, Alteryx and PowerPoint skills preferred
• Ability to multi-task and be detail oriented
• Must be a team player

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.