AVP - IO - Control and Assurance

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• Knowledge & Skills (Must Have) :

  Domain Expertise:

• Understand the Operational Risk Management for Financial Services Industry
• Through understanding of Investment Business is mandatory
• Working expertise on multiple asset classes like Equity, Fixed Income, Derivative, Structure Products, Pvt Assets, Real Estate investments, etc..
• Experience using MetricStream and Cluster 7 is a significant plus

• Technical Expertise:

• Ability to understand system flows and Interaction between applications
• Microsoft Office (Excel, Word, PowerPoint etc) skills
• Microsoft Power BI Apps

• Managerial Expertise:

• Will be managing a team of 5 to 7 Asst Managers or Investments Analyst
• Will be responsible for end to end delivery of a Team managing the business for Investments and Operations
• People Management and conflict management will be key essential part of the role
• Stakeholder Management

• Magnitude of Impact:

• Strong drive and delivery, committed to achieving results and delivering on time
• Strong analytical thinking and a critical evaluator of information/issues
• End to end ownership of the processes and issue resolution
• Ability to interact with Senior Managers / Business Risk Partners on potential issues
• Strong understanding of various asset classes to explain the Issue and Impact in detail.

• Knowledge & Skills (Additional) :

• Ability to design controls to mitigate the open risk
• Excellent written and oral communication and analytical skills
• Ability to operate remotely, in a diverse and multi-cultural environment with international work or consultancy exposure
• Curious and continually looking to seek out improvements and not just accepting the status quo

• Experience:

• Working experience of 12 to 15 years in a Financial Services Industry
• Experience in Line 1b / 2nd line in Financial Services Operations
• Experience of using Risk Management systems to Manage / Mitigate Non-Financial Risk
• Understanding and strong interpretation of Regulations impacting the Operational Risk
• Excellent partnership and stakeholder management skills as well as build strong relationships and work collaboratively with teams across the business
• Experience of liaising, influencing and negotiating effectively with all internal and external parties and stakeholders

• Educational Qualification:

• Master’s Degree level in Finance/ Mathematics/ Economics
• FRM Certification will be an added advantage
• CFA Qualification will be desirable
• Relevant IOC or Investment Management qualification / Certification would be desirable.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.