Automation & Transformation Associate - Securities Services Operations

Job Description
The Securities Services Operations Transformation (SSOT) - Data Analytics & Intelligent Solutions team is a global function within the Corporate Investment Bank (CIB). The team is seeking an Associate to join a large and diverse team of change leads comprised of developers and project managers that centrally drive the Automation, Data Analytics, and Artificial Intelligence agenda across the Securities Services business.
As an Automation and Transformation Associate, you will play a crucial role in driving high-impact initiatives that focus on implementing automation and AI/ML-enabled solutions to boost efficiency and align the business with its target operating model. This position requires an associate who can effectively support the development of these initiatives, primarily utilizing no-code and low-code tools such as Alteryx and Tableau. Additionally, you will gain exposure to AI/ML-enabled tools to further enhance efficiencies and ensure alignment with the business's strategic goals. Your projects may involve data transformation, data visualization, data digitization, process reengineering, and various other initiatives. This role offers the opportunity to innovate with cutting-edge technologies while collaborating with operations, product, and technology teams across the organization.
Job Responsibilities:
Note: Project opportunities vary, expected responsibilities include:

• Deliver comprehensive process automation, including design, development, testing, deployment, and continuous improvement, while adhering to firm standards and governance.
• Collaborate with cross-functional experts to develop solutions using intelligent automation tools like Alteryx, Tableau, UI Path, and Instabase.
• Contribute to the team's automation, tooling, and data strategy in partnership with key stakeholders.
• Work with technology teams to enhance infrastructure for intelligent automation, facilitating scalability and reducing time-to-market.
• Ensure compliance of intelligent automation builds with governance standards and risk requirements (e.g., Jira, Data Use Council).
• Provide reporting, metrics, analytics, and project support to management to ensure timely delivery against OKRs, KPIs, and metrics.
• Influence technology and product roadmaps to address technical gaps and evolving business needs.
• Promote scalability, reusability, and design excellence in automation solutions.
• Offer thought leadership to integrate emerging technologies and industry trends into intelligent automation and data strategies.
• Apply design thinking to reengineer processes and identify high-impact opportunities for intelligent automation and AI/ML scaling.
• Build strong relationships with key stakeholders and contribute to firmwide training events like innovation expos, solution showcases, and hackathons.

Required Qualifications, Capabilities, and Skills:

• Minimum 2 years of experience in the financial industry, banking operations, or a related field, plus 2 years in developing automation solutions or delivering change.
• Bachelor's degree from an accredited university.
• Advanced proficiency in no-code/low-code digital tools, especially Alteryx and Tableau.
• Proven success in delivering complex transformation projects.
• Ability to independently manage multiple work streams simultaneously.
• Excellent communication skills, capable of articulating both technical and non-technical information.
• Proactive in identifying business needs and influencing global stakeholders.
• Strong problem-solving skills, adept at dissecting complex issues and creating clear solutions.

Preferred Qualifications, Capabilities, and Skills:

• Familiarity with one or more programming languages such as SQL or Python.
• Curiosity about modern technologies and awareness of industry-wide trends and best practices.
• Working knowledge of basic project management competencies, such as the Agile methodology.
• Champion the firm's culture of diversity, equity, inclusion, and respect.

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Please note this role is not eligible for employer immigration sponsorship.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.