At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.
Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition
Job Purpose:
This position is the Automation Specialist III role will work with the Automation Capability Consultant, the business areas, and adopters of TruStage’s automation approaches and technology during various phases of projects to help in the Process Definition and Business Operations phases of projects. The Automation Specialist III focuses on the process modeling efforts as part of current state business design discovery and future state business design definition efforts.
Job Responsibilities:
- Utilized your innovative thought process to participate in assessing, structuring and planning automation implementation projects and lead and facilitate working sessions to discover and detail the current state business design
- Research new advanced automation capabilities focused on Cognitive and AI
- Partner with the Automation Leader to pilot and operationalize new automation capabilities
- Define detailed business improvements and capture how the current state business design will need to be transformed into a future state workflow to achieve the required business results.
- Embrace your transformation skills to develop the future state business design, including the detailed definition of goals, (KPI’s), process definition, business capabilities, business rules and organizational setup
- Use an analytical mindset to understand business impact based on your future state design.
- Utilize automation tools to configure and develop the future state process
- Enhance current processes being managed by automation capabilities by utilizing your continuous improvement mindset
- Provide input for development of end-user training material and conduct end-user training as well as participate in development of post-production support strategy
- Demonstrate your success by communicating the business value of your designed solution
- Participate in automation solution deployment.
- Provide guidance, training and support to team members
- Work with infrastructure and ensure the automation capabilities are setup correctly and perform to expectations
- Engage with Leaders across the organization to understand their operational strategy and help them understand the value of automation
- Execute learning sessions for TruStage employees to better understand automation
- Provide post-production support.
The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.
Job Requirements:
- Bachelor’s degree in Engineering, Business Administration, Computer Science, Information Technology or equivalent work experience.
- 7 years of experience in Business Process Management (BPM), Robotic Process Automation (RPA), Business Continuous Improvement, Cognitive/AI or related field.
- Working knowledge of business design definition, including strategy, goals and metrics, business capabilities, business rules, business information and organizational setup.
- Successful application of business analysis skills.
- Proficient business design, business modeling, testing and solution definition skills.
- Strong communication, facilitation, and analytical skills.
- Manage a team of automation specialists and direct work as necessary.
- Understanding of BPM and or RPA modeling and requirements tool(s); experience with IBM BPM and RPA requirement.
Preferred Skills:
- Expertise in BPM Automation
- Ability to Research Advanced Automation Solutions with a Focus on Cognitive Technologies and AI
- Collaboration with the Automation Leader to Pilot and Implement New Automation Capabilities
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If you’re ready to help make a difference, apply today. Please provide your Work Experience and Education or attach a copy of your resume. Applications received without this information may be removed from consideration.
Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.
Base Salary Range:
$87,700.00 - $131,600.00
At TruStageTM, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.
Accommodation request
TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.
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What We Do
We believe a brighter financial future should be accessible to everyone. Built on the principle of “people helping people,” CUNA Mutual Group is a financially strong insurance, investment and financial services company. Through our company culture, community engagement, and products and solutions, we are working to create a more equitable financial system that helps to improve the lives of those we serve and our society.
In 2020, the CUNA Mutual Group Foundation donated $3.8 million dollars to support more than 80 community partners and organizations, including several credit union foundations.
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