Service Center
Glass - Charlotte
JOB SUMMARY
Caliber Auto Glass has an immediate job opening for a General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also reward, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. General Managers must ensure our teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.
WHATS IN IT FOR ME?
· Benefits from Day 1
· Industry Comparable Pay – Paid weekly
· Paid Vacation & Holidays – Begin accruing day 1
· Career Growth Opportunities – We promote from within!
· Paid Skilled Trainings and Certifications – I-CAR and ASE
REQUIREMENTS:
· 3+ years of Management Experience in the automotive industry or a mobile business
· Must have a valid driver’s license and be eligible for coverage under our company insurance policy
· Must be able to pass all pre-employment screenings including background and MVR checks
ABILITIES/SKILLS/KNOWLEDGE
· Advanced understanding of Estimates
· Must have prior experience with OEM
· Advance understanding and knowledge of the repair process/procedures, scanning process
· Be able to understand instructions – written and verbal
· Can prioritize competing tasks and adapt easily to a fast-paced environment
· Ability to provide personable, friendly customer service to internal and external customers
· Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Caliber is an Equal Opportunity Employer
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future.
With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry.
Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program.
At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large
Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact.
Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
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