Atlassian Consultant

In the Age of AI, Cprime reshapes operating models and rewires workflows to deliver enterprise transformation. ​ We are your Intelligent Orchestration Partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift your enterprise toward AI native thinking. For over 20 years, we've changed the way companies operate by transforming their people, processes, and technology, including partnering with 300 of the Fortune 500 companies. In this new era, Cprime helps companies unlock unprecedented speed and efficiency by embedding AI at the core of their business and infusing it into every function, process, and team.

Summary

We are looking for an experienced, tech-savvy, customer-oriented Atlassian Consultant who will help our clients with installations, configurations, upgrades, and migrations of Atlassian tools, including Jira Software, Jira Service Desk, Confluence, BitBucket, and key third-party add-ons. As an Atlassian Consultant, you will bring specific delivery skills to your specific area of implementation needs. You will provide focused delivery support to implement high-quality solutions in an iterative manner. You will also work closely with the Solution Architect to align on solution planning and delivery. 

**This role is based in India and would require working US hours.**

What you will do:

• Setting up new environments to host Atlassian applications, including Server and Data Center
• Assisting clients with new environment setup based on best practices and recommendations
• Installations and configurations of new Atlassian applications
• Upgrades of existing Atlassian applications to the latest versions
• Migrations of existing Atlassian applications from existing to new environments
• Consolidations of multiple Atlassian applications and environments
• Migrations from 3rd party tools into Atlassian applications
• Migrations to/from Atlassian Cloud
• Installations and configurations of external authentication systems, such as AD, LDAP, SAML, SSO, OKTA, OneLogin, etc
• Installations and configurations of third party add-ons for Atlassian tools to provide enhanced capabilities
• Provide support to client administrators and users to ensure the success of implemented solutions
• Troubleshoot various issues and problems and design creative technical solutions 

Qualifications and Skills:

• 6-8 years of experience with configuration and administration of Atlassian Products
• Hands-on experience setting up, managing, upgrading, and migrating Atlassian tools in Server and Data Center environments
• Hands-on experience with Infrastructure setup for both Server and Data Center environments
• Working experience consolidating multiple Atlassian environments
• Working experience migrating Atlassian tools to/from Atlassian Cloud
• Deep experience with Linux and Windows-based operating systems
• Prior system administration experience and understanding of associated concepts like networking, access, storage, database, resource management
• Able to analyze and review current environments to determine potential areas of improvement
• Conceptual and practical knowledge of SDLC and Agile Frameworks
• Demonstrate excellent communication skills (written and verbal) including the ability to effectively communicate with internal and external customers
• Strong work ethic and the ability to work with diverse teams across different time zones. Able to work independently with minimal guidance in a rapidly changing environment
• Ability to manage multiple clients and deliverables at any given time through effective time management and planning
• Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and willingness to work in a team environment
• Experience in consulting and solution-based professional services, is a huge plus!

Education and Certifications:

• Bachelor’s degree in Computer Science or related field, or relevant work experience

#LI-HB1

What We Believe In

At Cprime we believe in facilitating social justice action internally, in industry, and within our communities.  We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement    

Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.