Associate Vice President Business & Commercial Operations

If you join our team, here are some of the perks you can expect:

• A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
• Up to a 4% match on 401(k) contributions
• Up to twelve weeks of fully paid parental leave
• An extensive Employee Assistance Program that provides personalized care options for your whole household
• Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

Location:

Hybrid Roles: Basecamp, Broomfield 

Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period. 

Summary/Objective:

The Associate Vice President Business & Commercial Operations directs and coordinates all operational activities associated with business and commercial operations and servicing to meet business goals. They ensure compliance with and development of business products and policies and to gain organizational efficiency.  The Associate Vice President Business & Commercial Operations is responsible for the business and commercial member experience related to process, product development, continuous improvement, and operational performance reporting. They are a subject matter expert on business and commercial products, partnering cross-functionally for project execution and continuous improvement.

Essential Functions include:

• Maintains industry knowledge of account management solutions and reviews regulations related to business & commercial products and implements new procedures within the department to stay compliant.
• Identifies and prepares action plans for product development and account enhancement and operationalizes processes and business and commercial products.
• Identifies trends, determines system and process improvements, implements changes that improves the member experience and production.
• Manages day-to-day operations of the Business Services working closely with Business & Commercial lending teams.
• Engage in vendor contract negotiations and strategically develop, manage, and foster relationships with vendors, ensuring adherence to service level agreements.
• Partners with Accounting, Finance, Sales and Underwriting to deploy new commercial and small business account and lending products.
• Develop and manage key performance indicators that consider competitors and market benchmarks.

Reports to: 

SVP Commercial and Business Banking

Manages:

Business Services Specialists

Required Skills, Education and Experience:

• Four-year college degree or equivalent work experience
• 6+ years of experience in product management/development and/or banking experience
• 4+ years of leadership experience in business or commercial banking function
• Experienced in process improvement within a financial institution
• Good verbal and written communication skills.
• Requires the ability to motivate, coach and stakeholders and influence others
• Requires the ability to plan, organize, prioritize and delegate
• Basic understanding of core systems
• Ability to identify and execute on opportunities for portfolio enhancement/adjustments

Preferred Skills, Education and Experience:

• Certification or demonstrated experience in project management
• Certification or demonstrated experience in vendor management

Work Environment:

Elevations uses multi-factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.

Physical Requirements:

Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs. of force occasionally to lift, carry, push, pull, or move objects.

Position Type/Expected Hours of Work:

Indicate status, schedule, hours required to maintain status.

Classification:

The Compensation Department will determine exempt (salary) or non-exempt (hourly) status upon review of the Success Profile using Department of Labor Fair Labor Standards Act testing requirements.

Compensation information:

The person hired into this position will likely earn between $110,331.31 and $137,914.14

Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Anticipated Application Window:

This role is anticipated to close within 45 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.