About Bluevine
Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence.
As a dynamic company with massive potential, we’re backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started.
All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business—and every team member—thrive. Join us! #LI-Hybrid
Job Description
This is an overnight shift. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines. In-office days will be determined by location and discipline.
About the Role:
As an Associate Team Lead for Onboarding and Credit Operations at Bluevine, you will be scaling our operations and ensuring we are meeting policy requirements. Bluevine is looking for a leader who will be responsible for the critical review of client files throughout the application process and account life-cycle. You will oversee the gathering and analyzing of data to verify the identity of Know your Customer (KYC) and Know your business (KYB) for CDD and EDD & Credit Operations. You will work alongside a motivated team and are exposed to all aspects of FinTech operations in a high-growth startup environment.
What you’ll do
- Provide support for daily onboarding operations, ensuring 100% accuracy
- Research and resolve client inquiries related to existing accounts and current onboarding applications on behalf of the CS Management team in a timely manner
- Create standard operating procedures for risk processes
- Leverage inter-departmental relationships to deliver elegant solutions that create operational synergies
- Support with application processing and improve procedures as a subject matter expert
- Analyze bank data, conduct KYB and KYC on all applicants within the required SLAs
- Work within your function as a leader to partner teams
- Work on difficult assignments that require independent judgment and analysis & seek out opportunities to automate or simplify complex processes
- You will be expected to consistently deliver useful feedback to your direct reports, peers, and manager in a way that strengthens relationships and enables projects to advance more quickly
- Lead and direct group conversations around complex problems, goals, and ideas. You keep the team on track and focused on delivering actionable next steps
- Assist analysts to perform extensive due diligence using internal Database and public domain in accordance with regulatory standards
- Manage a team of analysts and ensure efficient and effective onboarding procedures.
- Conduct regular reviews of onboarding procedures to ensure they remain up to date and effective
What we look for
- 4+ years of DDA Onboarding / Credit Risk experience, ideally within the credit / DDA, consumer/business lending, banking, or similar spaces.
- Leadership experience within banking operations is a plus
- OFAC / Sanctions related experience is a plus
- Electronic/FinTech or Financial Services experience preferred
- Bachelor’s degree in Business Administration, Finance, Economics, Accounting
- Proficiently uses Excel to create spreadsheets, models, and reports
- Relishes solving tough problems that have no obvious solutions and deals well with ambiguity
- Proficiently uses Excel to create spreadsheets, models, and reports
- Strong problem-solving skills & able to clearly and effectively communicate verbally and in writing
- Impeccable judgment and acute attention to detail
BENEFITS & PERKS
- Excellent group health coverage and life insurance
- Stock options
- Hybrid work model
- Meal allowance
- Transportation assistance (terms and conditions apply)
- Generous paid time off plan, Holidays
- Company-sponsored mental health benefits
- Financial advisory services for both short- and long-term goals
- Learning and development opportunities to support career growth
- Community-based volunteering opportunities
Top Skills
What We Do
We are on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them.
Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed for them. Small businesses deserve accessible and modern financial services, and traditional banks have underserved them for too long.
By combining industry-leading technology and security with our team's expertise and care, we help small businesses spend their time on what matters most—the next chapter of their business.
Since 2013, we've provided small businesses with access to more than $13billion in financing. As a top small business banking provider trusted by thousands of small business owners, we're proud to offer a full suite of tailored banking services, including a business checking account, line of credit, and bill pay services that serve the always-on entrepreneur.
With a global presence of more than 500 employees, we're hiring problem solvers and collaborators to help build a better financial future for small business owners.
* BlueVine is a financial technology company, not a bank.
Why Work With Us
Grow your career alongside problem solvers and innovators who thrive on collaboration, a fun environment, and meaningful work. We’re a diverse and humble team who love a good challenge and spend our days building a better financial future for small businesses. Join us!
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