Associate Systems Engineer - IT Cloud, Infra Ops

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR39426 Associate Systems Engineer - IT Cloud, Infra Ops

Key Responsibilities:

• You will work closely with multiple teams that make up IT, Information security and Technology to drive impactful change.
• Design, engineer and implementation of application security solutions in a scalable way for a worldwide enterprise.
• Ensure that the potential impact of software development changes is well understood, using data to support understanding of upstream and downstream dependencies.
• Collaborate closely with cross-functional teams for end-to-end testing and performance analysis of real-time data applications, solve issues, proactively identify new opportunities, and drive initiatives through to completion
• Prepares and obtains approval of system and programming documentation.
• Recommends changes in development, maintenance and system standards trains users in conversion and implementation of system.
• Basic knowledge of Data Centre and Infrastructure components like Servers, databases, and Networks.
• You will work closely with multiple teams that make up IT, Information security and Technology to drive impactful change.
• Basic knowledge of Could Technologies (AWS, Azure and GCP) and Scripting.
• Work with customers to gather requirements, propose, engineer, and provision solutions.
• Install, configure, support, and maintain Operational tools and Operations.
• Strong potential research, investigation and evaluation skills, with a structured approach to problem solving. Analyze and troubleshoot systems issues.
• Basic understanding of RDBMS(Database) or Server Infrastructure area or SaaS applications
• Basic understanding of IT ecosystem and processes and knowledge in COTS software products
• Knowledge of atleast one scripting knowledge (Power shell preferred)
• Basic understanding of cloud technologies (Azure/AWS/GCP)
• Basic networking concepts and OSI model
• Knowledge of Switching and routing protocols like EIGRP, BGP, IS-IS, OSPF, HSRP, LACP, SSO, RPR and along with VLAN, STP, RSTP, VTP, MST protocols is desired.
• Understanding of TCP/IP and troubleshooting of Network Connectivity.
• Alerts/task handling skills by using tools like HP NNMI, Cisco Prime, NetScout, Livenx and Net brain monitoring tools.
• Create tickets for the critical alerts which have been escalated to TechOps and update the ticket with the appropriate information
• Follow the procedure as per the wiki/instructions provided and check with the TechOps Team for any clarifications or doubts
• Responsible to provide day to day support for the Automation tools (built in house, release automation and other tools including RPA (Robotic Process automation) tools.
• Project execution towards deadlines Maintain OLA and SLA agreements with other Micron Business Units
• Perform the Environment changes with RFC schedule and planning
• Have understanding about IT service Management process and willing to learn
• Willing to adapt and learn new technologies to provide efficient operations support.
• Learn the different monitoring tools used and to triage issues based on the issues faced.
• Good communication skills (verbal, written, presentation), Analytical, Problem solving skills.
• Good Understanding of Operating Systems, Database, Networking and Firewall.
• Flexible to work on rotational shifts in 24x7 environment and weekend On-Call support if reqd. Follow the best practices and pro-actively handling the infrastructure availability 24x7x365
• Shadowing senior team members, asking questions, and assisting wherever possible.
• Enthusiastic to learn new technologies and hardworking in nature.
• Participate in meetings and attending workshops and other training initiatives.
• Passionate and accountable for the environment you will be responsible.
• Able to handle the customers and working with cross functional teams over the voice/email/chat.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.