Associate Sales Engineer

The Company

Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand.  Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders.  We’re growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.

The Role

The Associate Sales Engineer (ASE) is an entry level role within the NuHarbor Security Sales team. The ASE supports the sales team by providing technical expertise and pre-sales support to current and prospective clients. The ASE works closely with our sales representatives to understand client needs, demonstrate NuHarbor’s value proposition, and assists in closing deals. This is an entry level role into the NuHarbor Security Sales team.   

What you’ll do

• Live by the NuHarbor Values: Protect the House, Help Clients Win, Always Improve. 
• Develop a deep understanding of our cybersecurity products, solutions, and services, staying up to date with the latest industry trends and advancements. Leverage this knowledge to effectively communicate and demonstrate the value of our offerings to clients. 
• Collaborate with the sales team to identify and qualify potential leads. 
• Assist in preparing and delivering statements of work (SOWs). 
• Engage with clients to understand their specific needs and challenges, acting as a trusted advisor, building credibility, and ensuring client satisfaction. 
• Collaborate closely with cross-functional teams to ensure seamless communication, knowledge sharing, and alignment of goals. 
• Stay ahead of emerging cybersecurity news and market/industry trends. 
• Learn new products and technologies on a self-directed basis and complete vendor/industry certifications. 

Your foundation.  The requirements for this role:

• Bachelor’s degree in computer science, Information Technology, or a related field and 1 year of professional experience in a technology-related field.  
• In lieu of a degree, 2 years of experience in a technology-related field. 
• Familiarity with cybersecurity principles and technologies such as network security, endpoint protection, encryption, threat intelligence, and vulnerability management.  
• Demonstrable technical aptitude to learn our products and solutions.  
• Excellent time management, multi-tasking, and prioritization skills. 
• Proven track record of delivering exceptional customer service and consistently exceeding client expectations.  
• Ability to be receptive to feedback and coaching and demonstrate the ability to implement improvements based on that guidance.  
• Must be a citizen of the United States.  

Additional capabilities that will differentiate you for this role:

• Ability to effectively present technical material to small and large groups. 
• Possess a solid understanding of web applications, security, and Network. 
• In-depth knowledge of TCP/IP, HTTP, DNS, SSL, Web Applications, Load balancers, proxies and firewalls. 

The Rewards

What you can expect:

• The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market.
• An organization that recognizes and rewards employee commitment and contribution to our customers’ satisfaction and success
• Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption.
• A collaborative and driven working environment in a rapidly growing company and market
• A fun and social working environment where you are encouraged to be your true self.

You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.

We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win.  If this sounds like the kind of organization you’d like to be a part of, we‘d like to hear from you.

AAP/EEO Statement

The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.

NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.  We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.