Associate Relationship Manager I

Job Description

It’s about crafting relationships that last generations  

Are you a natural problem-solver who’s committed to providing next-level customer experiences? Are you passionate about building long-lasting relationships, both internally and externally? Do you have a background in business, accounting, or finance? If so, the Associate Relationship Manager I could be the role for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As an Associate Relationship Manager I, it’s about creating and fostering long-term relationships. Through interactive training, mentoring from successful commercial lenders, and hands-on administration of customer portfolios, you will achieve valuable analytical skills, sales experience, and an understanding of Frost’s relationship management process and culture. Our associate relationship managers are adaptable, inquisitive and strive to create and build relationships with our customers, that last a lifetime. 

What you’ll do:

• Attend Financial Services University (FSU). FSU is a comprehensive hands-on formal credit training program focusing on financial analysis training, learning the best use of lending systems, and understanding Frost culture
• Develop loan packages and make recommendations by analyzing size, structure, and conducting approval assessments
• Become familiar with your clients and their business to understand and act on their needs
• Achieve monthly call and product sales goals set by the sales coach
• Report weekly activity and marketing results to the sales coach of business banking
• Manage and support loan commitments with accuracy and efficiency
• Champion Frost’s philosophy and core values in the work you do by caring for your clients, having a willingness to do more than you’re asked because it’s the right thing to do, and doing so with excellence
• Process referrals from the financial center relationship managers and other areas of the bank for small business products, including loans, depository accounts, trusts, and cash management services
• Support specific financial centers’ defined geographic areas, specific census tracts, and customer relationships once products are sold and accounts are opened
• Stay up to date on bank products and services by regularly attending training classes

What you’ll need:

• Bachelor’s degree in business, preferably accounting or finance, with a minimum 2.75 GPA
• 6+ hours of accounting or equivalent graduate-level coursework
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Previous banking experience and knowledge of bank products
• Proficient in Microsoft applications

Additional Preferred Skills:

• GPA of 3.0 or better in your major
• Undergraduate or graduate coursework emphasizing financial statement analysis
• 9+ hours of Accounting, including Intermediate Accounting I, or equivalent graduate level Accounting

Frost Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader is banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.