Associate, Quality Assurance Specialist

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

In your role as an Associate, Quality Assurance Specialist, you will be responsible for QA inspections of purchased parts, subassemblies, In-process product and/or finished products according to defined criteria using measuring tools. You will work with other disciplines within the organization, i.e., procurement, engineering, production and receiving departments. This position is a critical gate to insuring internal and supplier Quality of our products and will report directly to our Senior Quality Manager.

Essential Duties and Responsibilities

• Perform inspection of purchased parts, subassemblies, in-process product and/or finished products according to defined criteria using measuring tools.
• Coordinate with production, and engineering inspection and production priorities.
• Approve incoming materials, in-process products, and finished goods by confirming specification, conducting visual and measurement tests.
• Create and approve Device History Records (DHRs) assuring compliance with product specifications and company traceability requirements.
• Verify that finished goods are manufactured in accordance with the Device Master Record (DMR).
• Document inspection results by completing required documentation and following Good Documentation Practices (GDP).
• Collaborate with production, engineering and quality to drive continuous improvement initiatives. 
• Identify non-conformities, deviations, equipment out of calibration, and propose corrective actions to management.
• Coordinate MRB activities are completed accurately and in a timely fashion.
• Assist in audit readiness program to support internal and external audits.
• Participate in internal and external audits.
• Read, comprehend, and follow established quality procedures related to manufacturing, operation, and quality systems. 
• Maintain safe and healthy work environment by following standards and procedures, as well as complying with legal regulations

Required Qualifications

• High school diploma or equivalent’ Associate’s degree in a technical discipline or vocational training preferred
• 5+ years of experience in related quality assurance experience. Previous medical device experience required.
• Individual must be quality oriented and have meticulous attention to details – absolute must
• Good understanding of inspection processes is required
• Skilled in basic Microsoft office applications (Word & Excel)
• Effective use of computer systems and job-related software applications
• Demonstrated great interpersonal, written and oral communication skills

Preferred Qualifications

• Experience with inspection methods & techniques, geometric tolerance & dimension preferred
• Experience in a regulated product manufacturing environment preferred. 

The base salary range for this position is $27 - 32/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  
Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.