Associate Project Manager, PV Client Services - Contract

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

The Associate Project Manager, Pharmacovigilance Client Services position is responsible for proactively forging and managing excellent working relationships with clients / sponsors in support of Pharmacovigilance (PV) and Medical Information (MI). In addition, this role will manage the financial aspects of a project (e.g., timesheet approval, invoicing, and change orders).

*CONTRACT ROLE*

Essential Functions:

• Responsible for the successful set-up of contracts and services in Workday.
• Onboarding of new clients, as assigned.
• Develop and demonstrate excellent working relationships with clients and internal customers.
• Ensuring the adherence to SOPs and processes within Client Services.
• Manage the lifecycle of contracts after initial contract.
• Ensure continuous identification and implementation of best practice and efficiencies to support the evolution of services.
• Help grow the business with a focus on clients with the engagement of business development where applicable.
• Maintain personal utilization as a part of the objectives of this role.
• Other duties as assigned.

Necessary Skills and Abilities:

• Sound knowledge of the pharmaceutical industry.
• Excellent verbal and written communication skills.
• Sound planning, prioritizing and organizational skills; showing an effective workload management system and meeting deadlines.
• Ability to anticipate issues, develop and offer solutions to minimize disruptions.
• Receptive to constructive feedback and resolving conflict in a constructive manner.
• Self-motivation and ability to motivate others.
• Willingness to seek out additional workload projects and / or initiatives.
• Enthusiasm and attitude to operate effectively within an environment that recognizes and maximizes commercial opportunities.
• Effectively work independently and as part of a team.
• Occasional travel to client or other ProPharma offices.

Educational Requirements:

• Required: Life Sciences Degree or equivalent

Experience Requirements:

• Minimum of 3 years’ industry experience and track record of success.
• Minimum 2 years’ experience within contract or project management in a pharmaceutical or related environment (health care environment preferred).

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