Observe is building an Observability Data Lake that re-invents how customers manage all of the operational telemetry (logs, metrics, traces, etc.) emitted by their modern distributed applications. Traditional logging, monitoring, and APM tools are too complex, failing to curb skyrocketing costs and mean-time-to-resolution (MTTR) of incidents. Observe simplifies the landscape, delivering a single observability platform for all telemetry data, leveraging a cloud-native data warehouse for industry-leading scale and economics.
As an Associate Product Manager for Observability, you’ll assist in delivering product experiences that enable our customers to monitor, troubleshoot, and analyze their software applications. You will work closely with senior product managers, engineering, and other cross-functional teams to help define and execute on the roadmap for our core observability capabilities, including alerting, dashboarding, search, and analytics. This is an exciting opportunity to learn the craft of product management while working on a cutting-edge observability solution.
Note: This is an in-person role based in our San Mateo, CA office.
What you'll do
- Work with senior product managers to support the development of the product roadmap for key features in the observability platform.
- Assist in gathering and analyzing customer feedback to understand user needs, pain points, and potential product improvements.
- Collaborate with engineering, design, and other teams to help define product requirements and ensure successful feature development.
- Conduct market research and competitive analysis to help inform product decisions and identify opportunities for differentiation.
- Participate in the product development lifecycle, including user testing, beta programs, and product launches.
- Assist in tracking product metrics and user adoption to assess the performance and impact of new features.
- Help with creating product documentation, release notes, and training materials for customers and internal teams.
Who you are
- You have 1+ years of experience in product management (ideally at a SaaS/B2B company), or prior experience as a software engineer.
- You have a strong interest in observability, monitoring, and cloud-native technologies.
- You have excellent written and verbal communication skills, with the ability to work effectively with different teams.
- You are a self-starter who is eager to learn and can thrive in a fast-paced, startup environment.
- You have a bachelor's degree in Computer Science, Engineering, or a related field, or have demonstrated a strong aptitude for learning technical concepts.
Top Skills
What We Do
Observe was founded by Sutter Hill Ventures in November 2017. Our founding team came from leading Enterprise SaaS and software companies that work with vast quantities of data such as Snowflake, Splunk and Wavefront.
Our founding thesis was that the enterprises are data rich, but information poor. Data is siloed making it difficult to understand what’s going on inside applications and infrastructure. The result is often a poor customer experience and wasted engineering time tracking down incidents. Oh, and it costs a fortune.
Observe discerns why applications and infrastructure are running the way they are from the data they emit. We enable engineers to spend more time coding features and less time investigating incidents. We reduce outages and issues with customer experience. And we leverage an elastic cloud architecture so that you only pay for what you use.
