Associate Product Manager, Marketplace

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

WHAT YOU'LL WORK ON

Qualia is seeking an Associate Product Manager to fuel the growth of its Marketplace offering. In this role, you will support our Marketplace/Title Production team, reviewing customer feedback, defining problems, and documenting requirements. You will work directly with Engineering and Design to drive project execution. You will collaborate with Marketing and Customer Success to launch features and drive adoption. 

RESPONSIBILITIES

• Identify, assess, and prioritize feedback from customers and from internal stakeholders like Sales, Customer Success, and Customer Support
• Write clear product requirements documents that communicate problems, criteria, and context succinctly
• Partner with Engineering and Design to implement elegant and robust product solutions
• Support the Product team in building out short and medium term roadmaps
• Become an expert in Qualia products and in our customers’ workflows

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

• 1+ years working in product development or in an adjacent role solving complex problems 
• Experience at a software start-up is preferred
• Keen sense for distilling complexity and untangling subtle problems
• Exceptional organizational and communication skills and ability to work independently
• Ability to prioritize among conflicting demands and work with ambiguity
• Passion for product quality and a positive user experience
• Consistent track record of creative problem solving and overcoming challenges
• While this role is based in Austin, TX, we're open to exploring remote possibilities for qualified candidates

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

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