Associate Principal Engineer - Salesforce Solutions Architect

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Hiring Remotely in USA
Remote
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
The Role

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

We are looking for an experienced candidate with hands-on experience as a Solutions Architect / Technical Lead for a Salesforce Platform implementation.

Key Responsibilities:

Solution Design & Architecture:

  • Lead the design and architecture of end-to-end solutions based on business requirements and technical specifications.
  • Create solution blueprints, architecture diagrams, data modelling, process automation, and system integrations, and technical documentation.
  • Ensure that solutions are scalable, secure, and integrate smoothly with existing systems and platforms.
  • Provide expertise in Salesforce features, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and Platform capabilities.
  • Evaluate new Salesforce features and AppExchange products to determine their suitability for the organization

Technology Strategy:

  • Collaborate with stakeholders to align solution architecture with business objectives and technology strategies.
  • Provide guidance on the adoption of emerging technologies and best practices to ensure future-proof solutions.
  • Define architectural standards and ensure alignment with organizational goals.
  • Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
  • Act as a trusted advisor for Salesforce capabilities, addressing both current needs and future scalability.

Cross-Functional Collaboration:

  • Work closely with developers, business analysts, and project managers to ensure successful implementation of solutions.
  • Lead technical discussions and architecture reviews to ensure adherence to best practices and project timelines.
  • Provide mentoring and leadership to development teams throughout the project lifecycle.

Integration & System Performance:

  • Oversee the integration of multiple systems, including cloud and on-premise platforms, to deliver seamless user experiences.
  • Monitor system performance, ensuring that solutions meet performance, scalability, and security requirements.
  • Ensure data integrity and reliability across integrated systems.
  • Design strategies for system scalability, reliability, and disaster recovery.

Documentation & Governance:

  • Create and maintain detailed technical documentation, including architecture diagrams, integration plans, and design patterns.
  • Ensure adherence to architecture governance processes and compliance with organizational and industry standards.
  • Define and enforce coding, security, and data management standards for Salesforce development.

Risk Management & Security:

  • Identify and mitigate architectural risks and ensure solutions meet security and compliance requirements.
  • Conduct regular architecture reviews and assessments to identify areas for improvement and optimization.

Training and Enablement:

  • Mentor developers, administrators, and other team members on Salesforce architecture and best practices.
  • Deliver technical documentation, architecture diagrams, and user guides.

Qualifications

Must Have skills: Sales cloud, Service cloud, Enterprise Integration Strategy, Data Modeling (Strong).

  • 10+ years of experience in software development, solution design, or a similar role.
  • Proven experience in designing and implementing large-scale solutions.
  • Strong expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform tools.
  • Experience in integrating multiple systems and platforms.
  • Experience in leading Project teams.

Skills:

  • Strong understanding of architectural frameworks, design patterns, and best practices.
  • Proficiency in programming languages (e.g., Java, Python, .NET) and databases (SQL/NoSQL).
  • Expertise in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.
  • Knowledge of integration tools like MuleSoft, REST/SOAP APIs, and middleware solutions.
  • Familiarity with data modelling, SOQL, and ETL tools.
  • Excellent problem-solving and decision-making skills.
  • Strong communication and collaboration skills, with the ability to translate complex technical concepts into business-friendly language.
  • Fluent in Spanish & English language
  • Available to travel frequently to Mexico for weeklong periods.

Preferred Skills:

  • Salesforce certifications such as Salesforce Certified Application Architect or System Architect (or equivalent) are highly desirable.
  • Experience in DevOps practices, including CI/CD pipelines and tools like Copado or Gearset.
  • Industry experience in sectors such as finance, healthcare, retail, or technology (good to have).
  • Exposure to Salesforce CPQ.
  • Certification in Agile methodologies like SCRUM.
  • Additional experience is a plus.
The Company
19,994 Employees
On-site Workplace
Year Founded: 1996

What We Do

Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.

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