Associate, Organizational Change Management

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

The Organizational Change Management Associate will support the planning, development, and implementation of change management strategies and initiatives to facilitate organizational transformations. This role involves working closely with project teams, stakeholders, and leaders to ensure successful adoption of changes, minimize resistance, and promote a smooth transition during organizational changes.

· Change Management Planning:

• Assist in developing and executing change management plans and strategies for various projects and initiatives.
• Collaborate with project managers and other stakeholders to understand change impacts and requirements.

· Stakeholder Engagement:

• Identify and analyze stakeholders impacted by changes and develop communication strategies to engage them effectively.
• Support the creation and delivery of stakeholder communications, including updates, briefings, and feedback mechanisms.

· Communication and Training:

• Develop and assist in the creation of communication materials, such as newsletters, presentations, and FAQs.
• Coordinate and deliver training sessions and workshops to prepare employees for change and enhance their readiness.

· Change Impact Analysis:

• Conduct assessments to understand the impact of changes on processes, systems, and individuals.
• Collaborate with teams to identify potential risks and develop mitigation strategies.

· Support and Coaching:

• Provide support and guidance to employees and managers through the change process, addressing concerns and facilitating adoption.
• Act as a point of contact for change-related inquiries and issues.

· Monitoring and Evaluation:

• Track and report on the progress of change initiatives, including metrics related to adoption, resistance, and overall effectiveness.
• Gather and analyze feedback to measure the success of change initiatives and recommend improvements.

· Documentation and Reporting:

• Maintain accurate records of change management activities, plans, and outcomes.
• Prepare reports and presentations for leadership on the status of change management efforts.

· Continuous Improvement:

• Stay updated on best practices and emerging trends in change management.
• Contribute to the continuous improvement of change management processes and tools.

Qualifications

Minimum Qualifications:

Education:

• Bachelor’s degree in education, information technology, Business Administration, Supply Chain Management, or a related field.
• Advanced degrees or certifications in Oracle technologies or warehouse management are a plus.

Certifications:

• Relevant Organizational Change Management certifications are highly desirable.

Soft Skills:

• Excellent communication and presentation skills, with the ability to engage and motivate diverse audiences.
• Strong analytical and problem-solving abilities.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Preferred Traits, Knowledge, Skills, and Abilities:

• Ability to collaborate with sales, marketing, finance, product development, project management, and global supply chain partners.
• Strong Excel and PowerPoint skills as well as the ability to manage data sets.
• Operates with a high degree of connectedness, transparency, and clarity to ensure common understanding of requirements, issues and actions; listen to stakeholders and distill information into pertinent and actionable content.
• Ability to adapt to the pace and dynamic nature of the business; process data, information and feedback with speed and communicate outcomes, alternatives and actions plans with appropriate urgency.
• Ability to maintain a strategic view while operating at a level of fine detail.
• Excellent communication skills, with the ability to adapt communication style and approach to best suit the audience.

Physical Requirements:

• This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Conditions:

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light & Wonder Corporation and its affiliates (collectively, “L&W”) are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

L&W is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.