About Wayfair
Wayfair is a platform focused on the $800B+ home goods market. We bring together suppliers and customers by leveraging our technology and services to create market-leading experiences for both.
CastleGate Forwarding (CGF) is a rapidly growing freight forwarding start-up within Wayfair, moving containers across the globe to Wayfair’s shelves and elsewhere. Our proprietary end-to-end logistics network enables us to drive speed, quality and lower costs. A key component of our logistics and supply chain footprint are our CastleGate Forwarding services. We are scaling a global digital freight forwarding business and developing a differentiated experience for importers, who want to be part of a supply chain for the e-commerce age.
Job Description:
- Root cause operational challenges to eliminate concerns and drive efficiency across the organization
- Take lead in the daily ocean and/or CFS planning to drive utilization and cost efficiency.
- Provide assistance in data and reporting tasks in the scope of ocean and/or CFS operations
- Work with ocean carriers and/or CFS vendors on handling operational exceptions
- Proactively align with internal and external stakeholders on overall ocean and/or CFS operational performance and adherence
- Work cross-functionally with stakeholders (including sales & services teams and external vendors) on designing and implementing various operational programs.
- Practice continuous process improvement and innovation in creating scale
Key Qualities/Skills required:
- Structural and clear in communications - able to illustrate the issues/opportunities/challenges in the complex ocean operations in a clear way
- Presentable - able to work with external partners (ocean carriers and/or CFS vendors) on behalf of CGF in building partnerships and handling exceptions
- Data-driven decision making - able to make sound decisions with the support of data, and able to justify the decision with data in the operations full of ambiguity
- Experience in process management - able to monitor process adherence, identify process loopholes and drive process optimization.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
What We Do
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
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