Associate-M&Q Employee Relations Representative

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$57,750 - $129,800

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

The Associate - M&Q Employee Relations representative is a member of a centralized team that provides employee relations support for US-based manufacturing sites. This position will answer the needs of our people by delivering high-quality and timely HR services while balancing the needs of the employee, supervisor, and company to improve business performance.

In addition to the day-to-day responsibilities, this position will serve as a subject matter expert on employee relations processes and act as a liaison between corporate HR and the M&Q organization. The role involves contributing to and leading projects and workshops designed to enhance supervisor capability and foster connections with supervisors and employees in their work environment. Although the main focus of this role is outreach, it will also necessitate handling some Employee Relations and Investigations casework.

Do you have coaching experience either through formal direct reports/indirect reports or roles that required significant coaching of business partners? Bring these skills to our M&Q Employee Relations team!

Position Responsibilities:Proactive Employee Relations Support:

• Establish a regular Employee Relations presence at manufacturing sites, building rapport with employees, supervisors, and site leadership to understand concerns at the site
• Leverage insights from personal observations, HR People Analytics team data, and ER case management data to identify key themes and areas requiring additional support
• Identify issues, propose solutions, and collaborate with site HR and leadership to enhance organizational culture
• Collaborate with the MQ Employee Relations team and the core Employee Relations team to provide uniform support throughout the organization

Coach and counsel supervisors:

• Leadership/management skills
• Team effectiveness and local organizational issues
• Employee development and retention
• Fair and consistent treatment and application of company policies
• Performance management and discipline
• Internal staffing and other HR processes

Coach and counsel employees:

• Workplace issues
• Meeting performance expectations
• Professional and career-related issues
• Personal issues with referrals to appropriate experts

Conduct Employee Relations case work and manage HR investigations:

• Plan, conduct, and document investigations
• Communicate and deliver investigation outcomes

Enhance team processes and practices to reduce bureaucracy and boost efficiency for HR, employees, and key business partners.

Serve as a Subject Matter Expert on Employee Relations (ER) and investigations, collaborating with the primary ER team to develop and maintain essential skills. Share key lessons, and cross-train with investigation and legal experts to ensure a well-rounded skills.

Basic Requirements:

• Bachelor’s Degree or High School Diploma/GED with 3 years of related work experience
• 1+ years of previous experience in Human Resources or minimum of 3 years total related work or leadership experience
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Additional Preferences:

• 3+ years of previous experience in Human Resources
• 4+ years of total work experience
• Experience in managing employee relations issues and/or investigations into potential policy violations
• Ability to deal with ambiguity, ability to maintain objectivity and a resilient demeanor
• Ability to conduct crucial/difficult conversations
• Critical thinking skills and excellent judgment
• Ability to coach and influence people at all levels
• Strong written and oral communication skills in all forums – email, group presentation, face-to-face meetings, and phone conversations
• Attention to detail and strong documentation skills
• Strong computer skills – Excel, PowerPoint, Word, Workday
• Supervisor experience
• Experience working with the M&Q organization

Additional Information:

• 25% minimum travel required to sites outside of Indianapolis
• Non-standard business hours, as needed
• This role is not approved for remote work
• While some flexibility is available, this role requires regular onsite presence at manufacturing sites and LCC

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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