Investor Relations Analyst

At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.

We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities.

Job Profile

Work as part of Global Investor Relations Team to field queries relating to dealing, settlement, registration and AML refreshes, plus ad-hoc queries received from internal and external parties, using knowledge of UCITS and QIAIF funds domiciled in the UK and Ireland, as well as closed-ended vehicles in Luxembourg.

Responsibilities:

• Monitor the team email inbox, responding to queries from internal and external parties accurately and in a timely & professional manner
• To handle dealing, settlement, registration and waiver queries from the various TAs; performing duties in accordance with regulatory and market practices, in a timely manner.
• Assist existing clients with the accurate completion of subscription forms, maintenance of registration details, plus renunciation details (E.g., ASLs) in liaison with TAs
• To fulfil requests from Distributors, Fund Platforms or Data Vendors for the completion of fund data templates & questionnaires accurately and within required timescales.
• Liaise with external vendor to request UCITS KIID documents. Also, to action ad-hoc and annual KIID refresh & validation
• To run with quarterly LP Transfers
• Monitor multiple reports received from TAs and 3rd parties, escalating findings if required
• To lead and /or participate in any team or business projects.
• Assist the team to produce and maintain procedures and checklists for the various processes
• Assist with maintenance of the internal Share-Tranche Database to ensure continued accuracy and enabling the team to support data requirements and requests
• Interact with TAs to assist with the resolution of periodical AML refreshes
• Oversight of multiple Transfer Agents, including attending regular service review calls, assisting with escalated issues / incidents, monitoring their adherence to SLAs & KPIs and annual Due Diligence reviews & visits.

Skills Required

• A minimum of 3 years Asset Management experience in a client support/ service or similar role
• Completed the Investment Oversight Certificate (IOC) or equivalent industry qualification
• Fund or Transfer Agency background
• Strong interpersonal skills, with the ability to work effectively within a small team
• Excellent written and verbal communication skills
• High level of attention to detail, with ability to apply it consistently
• Ability to work under pressure, to multi-task and handle multiple queries from clients, administrators and colleagues
• Commitment to continuous learning and willingness to challenge existing processes
• Proficient in Microsoft packages.

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Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.