Associate Information Services Analyst - PAOFFSHOREQ 1/26

Posted 13 Days Ago
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Bangkok, Phra Nakhon, Bangkok
Mid level
Fintech • Software
The Role
The Associate Information Services Analyst is responsible for advising clients on data requests, executing scheduled jobs, problem resolution, providing training, and mentoring within the team. The role also involves using various tools to generate customer outputs and documenting processes related to job execution.
Summary Generated by Built In

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Responsibilities:

  • Answers and advises clients on questions relating to data requests
  • Monitors and executes scheduled and on-request jobs in a timely and efficient manner in correlation with department standards
  • Interact with Daily Support and Technical team for problem resolution when issues arise with standard on request JCL jobs
  • Provide assistance and in some cases training to internal and external customers
  • Effectively apply any and all available tools (including, but not limited to, EasyTrieve, PowerSelect, SQL, MS Access, Monarch/Datawatch, FileManager, Visual Basic code) to arrive at the best possible solution for generating the desired output for the customer, ensuring it is valid and in proper format
  • Serve as a coach/mentor to fellow Information services team when appropriate. Provides help to fellow associates regarding existing procedures and processes
  • Responsible for training on new tools as acquired by the group.
  • Document and distribute departmental processes and procedures pertaining to the execution of various job streams and generation of data as requested.
  • May be required to work outside of normally scheduled hours as mandated by the client, project, and/or workload (e.g., evenings, weekends, and/or holidays); amount of notice may vary.

Qualifications/Skills:

  • Bachelor's Degree in Computer Engineering/ Computer Science/ Mathematics or related field

  • 2-4 years’ experience in application / production development and/or support role.  

  • 2-4 years in financial application support would be an advantage

  • Strong communication, writing and reading skills with the ability to effectively collaborate with both clients and technical stakeholders.

  • Ability to execute multiple assignments within an established timeframe and maintain department quality standards

  • Problem solving skills; ability to confidently recommend solutions on the basis of prior analysis

  • Have knowledge of Relational Database and SQL

  • Have a knowledge of Mutual Fund will be a plus

  • Intermediate to advanced knowledge and proficiency of at least two tools currently used in the group including but not limited to Easytrieve, JCL, SQL, MS Access, Powerselect, Monarch, and Visual Basic

Note: Basic mainframe knowledge and tools will be provided.

#LI-SM1

#CA-SM

Work location : Near BTS Phrom Phong , MRT Sukhumvit

Only candidates selected for interviews will be contacted for this position.
Human Resources Department - Talent Acquisition
 

SS&C FinTech Services (Thailand) Limited

6th Floor, RSU Tower 571 Sukhumvit Road
North Klongton,  Wattana, Bangkok 10110
Phone: 065-384-4022 

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Top Skills

SQL
Visual Basic
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The Company
HQ: Windsor, CT
22,000 Employees
On-site Workplace
Year Founded: 1986

What We Do

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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