Associate, Global Mobility & Immigration (Experience in handling immigration cases)

The GLG People Team is seeking a collaborative, client-focused Global Mobility & Immigration associate to join its HR Operations team. HR Operations supports the full employee lifecycle with a focus on the continual enhancement of our systems, processes, and support infrastructure to enable business strategy and deliver an optimal employee experience.

As Global Mobility & Immigration Associate, you will oversee all relocation and immigration matters at GLG. You will work cross-functionally and globally to consult with business leaders and key stakeholders, providing information and advice that will guide workforce planning. You will take ownership of all relocation and immigration cases, providing high quality end-to-end process support that emphasizes employee experience. As a subject matter expert, you will play a key role in defining policy, enhancing processes, managing vendors, training others, and providing data and insights to key stakeholders.  More specifically you will:

• Support the end-to-end process for all domestic or international relocation and immigration cases:
• Consult with HR partners, business leaders and other relevant stakeholders on relocation proposals, providing guidance on immigration matters, cost analysis and timeline estimates.
• Manage all immigration and relocation cases for international transferees and impacted new hires including securing work authorization, defining the relocation package and confirming all necessary approvals.  
• Work closely with external vendors to manage outsourced components of the process, including visa application, tax consultation and escalations where needed.
• Support employees and managers through the relocation process, leveraging your expertise to answer questions and ensuring that all relevant stakeholders are kept informed of progress.

• Manage assignment changes or extensions, repatriation of returning transferees or permanent localization in the host country.

• Monitor all costs associated with relocation and immigration processes to ensure that we operate within the established budget.

• Track all active mobility and immigration cases to ensure that local requirements are being met and that each case remains in compliance.

• Partner with stakeholders across HR, Legal, Finance and Payroll to evolve and enhance our Global Mobility policies covering domestic and international relocation for new hires and internal transfers.

• Work with the broader HR Operations team to ensure that new hire work authorization checks meet local country requirements (e.g., US I-9, UK Right to Work).
• Review internal processes on a regular basis to recommend enhancements; partner with the HR Technology and Operations teams to implement changes.
• Remain up to date with market trends, regulatory changes and local laws that impact existing transferees or future employee movement.
• Provide training to HR team members, business leaders and employees on the immigration landscape, GLG’s mobility policy and processes.
• Audit internal processes and records to ensure data integrity and compliance with local laws and regulatory requirements; support external audit requests as needed.

As a Global Mobility & Immigration Associate at GLG, we need you to:

• Demonstrate a deep understanding of and passion for the global mobility and immigration function.
• Work effectively in a fast-paced, innovative, and open environment.
• Leverage your expertise to advise and influence others and be able to articulate complex immigration matters to business leaders and key stakeholders.
• Be hands-on and willing to get involved in a range of complex projects, initiatives, or cases.
• Collaborate with others, communicate clearly and effectively, and establish effective working relationships with stakeholders and vendors.
• Work effectively alone or as part of a project team, often working in a global setting across multiple time zones.
• Deliver presentations and training sessions to HR and business stakeholders.
• Prioritize and manage your time effectively and take an organized approach to work.
• Be detail-oriented and accuracy-focused, with strong data management and analytical skills that include the ability to extract data from multiple sources to deliver information and insights.
• Analyze situations to identify potential issues and take proactive action to mitigate those risks.
• Maintain high standards of customer service and be sensitive to the need for discretion and to safeguard confidentiality.

Working as part of the People Team at GLG will give you the opportunity to:

• Gain exposure to the global HR operations of a company spanning 15 countries.
• Play an active role in shaping the future of HR operations and mobility at GLG.
• Build relationships with a global team of HR professionals.
• Work closely with stakeholders in the business and other support functions, including Finance and Legal.
• Engage with external vendors and manage vendor relationships.
• Develop your technical proficiency with internal HR systems, including Workday.

Education and Experience Requirements:

• Bachelor’s degree or equivalent experience with 5 to 6 years of global mobility and immigration experience.
• Proven experience managing international relocation and immigration cases including familiarity with country-specific immigration rules, visa types and processes and awareness of country-specific taxation rules. Countries include but not limited to US, UK, Ireland, Spain, Germany, UAE, Malaysia, HK, Singapore, China, Japan, Korea and Australia.
• Experience working with external providers to deliver projects and services.
• A track record of delivering high quality customer service to internal clients.
• Prior experience managing vendor relationships.
• A high standard of proficiency in Microsoft Office including PowerPoint and Excel.