Associate Director

Associate Director – Payouts Commercialization

Are you ready to unleash your full potential? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re also dynamic, with every Worldpayer empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for people who are passionate about transforming how Worldpay moves money for our customers. If you are, and can think like a customer, act like an owner and win as one team, please keep reading.

About the team

Payouts is a ~$1T revenue market globally as of 2024, and is expected to grow at high-single digits over the next 5 years. We are looking for an Associate Director who is ready to take the lead on ensuring our newest big bet, Virtual Cards, is a success.

What you will be doing

As an Associate Director in Worldpay’s Payouts Commercialization team, you will play a crucial role in driving the company’s global growth by commercializing our newest strategic initiative – Virtual Cards. You will work at the intersection of technical expertise and commercial acumen to drive our go-to-market efforts and enable Worldpay’s Sales teams to effectively sell this brand-new product to customers within the Travel sector initially. This position requires a strong understanding of the payments and travel industries.

What you’ll own:

Sales Enablement:

• Plan, manage and drive all sales enablement efforts both internally (e.g., streamlining boarding & conducting trainings) and externally (e.g., managing marketing and representing Worldpay at industry events)
• Develop new & creative strategies when approaching go-to-market & sales enablement
• Join strategic customer engagements to act as the Virtual Card product expert
• Enable our Sales team to effectively sell the Virtual Card product by providing technical expertise and sales support
• Develop sales collateral, training materials, provide bespoke support on deals, work on marketing & PR campaigns in partnership with Worldpay’s Marketing team
• Streamline customer onboarding processes and develop transparent, dynamic pricing strategies
• Conduct training sessions and workshops to educate the Sales team on the product, features and market-specific considerations

Relationship Management:

• Act as a key contributor in negotiations with new/existing partners
• Establish and nurture relationships with key stakeholders and partners in the Virtual Card & Travel sectors
• Collaborate with Worldpay’s Product, Vertical Growth, Sales & Partnerships teams to identify new opportunities and grow revenue for this product
• Act as a key stakeholder in discussions with Worldpay’s Finance, Legal, Compliance, Risk & Credit teams
• Represent Worldpay at industry conferences, events and meetings to promote the Virtual Card product

Strategic Planning:

• Provide business intelligence & subject-matter expertise to determine the strategic direction of the Virtual Card product  
• Grow pipeline by developing sales strategies, identifying new opportunities and building target lists
• Ensure ongoing tracking and reporting of pipeline, including understanding & analyzing why deals are won & lost
• Contribute to developing dynamic & competitive pricing strategies using industry experience

Product Support:

• Contribute to improving our product offering by supporting product prioritization strategy using subject-matter expertise
• Gather customer & Sales team feedback on the product and share this back to Worldpay’s Product team
• Work closely with Product & Sales to define technical roadmaps and ensure open communication with Sales on roadmaps & strategy

Market Analysis:

• Identify, research and evaluate new business opportunities and market initiatives in the Virtual Card space
• Bring expertise & act as a key contributor in producing recommendations to the business
• Identify market trends, regulatory landscapes and competitive landscapes to inform strategic decision-making
• Conduct thorough research and analysis of potential feature enhancements and market expansion of Worldpay’s Virtual Card product
• Evaluate market readiness and potential demand for Worldpay’s Virtual Card product in new target markets & verticals

What you bring:

• Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience
• Thorough knowledge of Virtual Card Issuing and/or the travel industry
• Proven experience (6+ years) in a similar role, preferably in the payment or travel industry
• Strong understanding of the global payments landscape
• Technical proficiency and ability to understand complex technical concepts and product functionalities
• Demonstrated ability to balance technical and commercial considerations when making strategic decisions
• Experience in conducting market research, competitor analysis, and evaluating new market opportunities
• Excellent project management skills with a track record of successfully delivering projects on time
• Exceptional communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences
• Strong analytical and problem-solving skills, with a proactive and results-driven approach
• Ability to work collaboratively in a cross-functional and fast-paced environment

What we offer you

• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in the payment industry
• Time to support charities and give back in your community

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Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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