Location: Hershey, PA
Position Type: Onsite
Contract Length: 6 months
Position Overview:
Provide technical and client support for plant-level IS systems, including hardware, networking, and computer-based solutions. Collaborate with the Plant Digital System Support Specialist and assist with corporate IT initiatives such as hardware refreshes and system maintenance.
Duties:
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Provide on-site support for IT infrastructure, including Windows desktop and laptop installation and maintenance
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Support automation and controls software, including managing licenses on technician PCs
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Assist with virtual machine (VM) support on user computers
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Respond to end-user support requests related to PC software, hardware, printers, and plant-specific applications
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Collaborate with the corporate IT Help Desk and the plant Digital System Support Specialist (DSS) to resolve technical issues
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Troubleshoot client issues efficiently and effectively
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Apply knowledge of Windows environments and networking in day-to-day support
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Assist with PC hardware refresh processes and related tasks
Required Skills:
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Associate's degree in IT, Computer Science, or a related field, or equivalent experience
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1–3 years of experience in IT/OT support
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Proficient understanding of Windows operating systems (PC and server)
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Understanding of virtual machine concepts
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Understanding of network communications
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Some knowledge of programming languages and database concepts
Top Skills
What We Do
LingaTech, Inc., a minority owned business, NMSDC MBE Certified, and is PA Small Diverse Business (SDB) Verified since 2014. We are a member of the Harrisburg Regional Chamber of Commerce & CREDC, and are registered with Hireveterans.com & PurplePlacement.com.
We believe in technology innovation and customer partnership to deliver world class IT consultants, products and services. We provide high end consultants to partner with your organization to maximize your growth and achieve your IT goals. As your technology partner, when your business grows we grow with you.
We offer software services in three major areas – Product development, Custom software development and Project Management. With professionals having more than 15 years of experience in software industry, our clients are assured of products/services that are of great quality.
