Associate, Deliveries Marketplace

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

You will be under the Deliveries Team which covers strategy and operations. We analyze and collaborate partners to improve the Grab experience of our delivery-partners, merchants and eaters.

Get to know the role

New Business: You will develop new business from market opportunities and manage the end-to-end process from market research and business planning to actual set-up

Project Management: You will work on a broad set of projects ranging from new business, organization design implementation, and operational improvement projects. You will manage projects that serve stakeholders across departments and verticals

Business Partnership: You will be partner for the business teams

You will report directly to the Manager, Country Planning. You will be based onsite at our Ortigas office with flexible work arrangements.

The Critical Tasks You Will Perform

Operations Management and Optimization:

• You will manage on-the-ground operations to ensure seamless execution of supermarket key account strategies.
• You will oversee product operations, ensuring internal systems and tools are optimized for efficiency and reliability.
• You will provide hands-on support to resolve operational issues, improve workflows, and enhance process reliability in collaboration with product teams.
• You will improve product categories to improve performance and align with user preferences.
• You will increase supply chain and fulfillment efficienc

Marketing campaigns:

• You will design and implement marketing campaigns for supermarket key accounts, optimizing ad placements across digital and offline channels.
• You will collaborate with retailers on loyalty programs, in-store activations, and projects to support customer engagement and increase awareness.

Project management and collaboration:

• You will design and implement projects, developing clear plans, success metrics, and communication strategies.
• You will collaborate with cross-functional teams to address complex operational challenges, foster a culture of teamwork, and maintain feedback loops for continuous improvement.

Stakeholder management and data-driven decision-making:

• You will manage communication with stakeholders to agree on progress and strategic goals.
• You will perform detailed analyses to inform operational decisions and improve workflows.

Qualifications

What Essential Skills You Will Need

• You have a Bachelor’s degree in Business, Economics, Engineering, Finance, or any related fields; Master’s degree preferred
• You have a minimum 1-3 years in Strategy, Operations, Project Management, or Management Consulting.
• You have a background in category management, supply chain, fulfillment operations or retail industries.
• You are proficient in both strategy and operations
• You have SQL and Python knowledge

• You can manage relationships with internal and external stakeholders; proven track record in collaborating across departments for process development and strategic problem-solving

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.