JOB PURPOSE
The primary purpose of the Associate Customer Business Manager (ACBM) position is to develop, and nurture sustained business relationships with our top 4 hard discount retail partners: Aldi, Lidl, Grocery Outlet and Save-A-Lot. The ACBM will look after our Foods business unit.
Key responsibilities include building and maintaining a Joint Business Plan, negotiating Category and Brand priorities, and driving profitable sales volume. The ACBM will also have responsibility for providing business insights, financial and demand forecasting, negotiating product distribution, and developing near-term and long-term strategies for mutual growth and partnership. A strong history of working with Unilever cross functional partners is critical for this role.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
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Manage relationship with category managers and interface with customers’ various functional departments. Manage NSV and trade investment by category; Manage new item sell-in, influence planograms, and retail initiatives.
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Develop and implement Foods strategy for Drug & Hard Discounts channels
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Drive strategic relationships and accelerated growth while operating within approved Trade Marketing parameters.
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Drive trade investment effectiveness and efficiency
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Coordinate annual planning efforts
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Consistently communicate status against objectives and identify risks and opportunities
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Coordinate Joint Business Plans with key accounts
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
- Undergraduate degree is required
- 3-5 years’ Customer Business Manager experience preferred; Account Management/Customer management experience
- Working knowledge of omni-channel capabilities and eCommerce capabilities
- Able to deal with complexity, competing demands and change in an ever-evolving account
- Working knowledge of Circana, Nielsen, AMPS and Customer POS Data is strongly desired
- Must be skilled in verbal and written communication
- Must be able to effectively relate with multiple levels of management, both internally and externally
- Must be a strategic thinker that can work effectively, and in a highly collaborative manner
- Complexity and time management challenges
- Must have strong relationship building and management skills
- Ability to think creatively in building out promotional plans and influence non-traditional customer
- Has ability to think outside the box, Is "scrappy", and has ability to figure things out
- Understands that promotional guardrails are in place, but offers programs and solutions that deliver results despite those rules
- Ability to lead cross-functional business team to drive robust promotional plans
Leadership
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You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
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As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
- AGILITY: Explores the world around them, continually learning and developing their skills.
What We Can Offer You
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Pay: The pay range for this position is $86,000 to $129,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non-discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
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What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
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