Associate Controls Management

Job Description
The Chief Administrative Office (CAO) is comprised of multiple global functions that support the firm's businesses in 60 countries, including Global Real Estate, Global Supplier Services, Global Business & Document Services, Amenity Services, Corporate Insurance, Global Security, Corporate Aviation and Finance and Business Management.
The Chief Administrative Office (CAO) Controls team's primary function is to solidify an effective Firm-wide control framework, looking within and across its functions, to identify and remediate control issues with a sense of urgency regardless of the source. The team will work in partnership with the Control Managers across the business to provide a centralized view of all control functions, assisting in immediate, real time problem detection, reporting and escalation by utilizing the firm's operational risk self-assessment reporting process & system (CORE: Control and Operational Risk Evaluation). The team also support various firmwide control programs and operational risk initiatives.
Job Summary
As an Associate within the Chief Administrative Office (CAO) team, you will require significant cross-functional collaboration, including with line of business, legal team and their counterparts in the Firm's corporate functions. The environment is fast-paced, often requiring that issues be addressed quickly to ensure that the Firm stays in compliance with the rapidly-evolving rules that apply to our highly regulated industry. You must have strong analytical and collaborative skills, be able to work independently.
Job responsibilities

• Support and oversee the implementation of Office of Legal Obligations ("OLO") and Compliance Risk Assessment ("CRA") across CAO & its multiple corporate functions
• Participate on cross-functional teams to develop and maintain legal obligations
• Responsible for the identification and ongoing management of those Risks and the design, execution, and evaluation of the associated mitigating Controls for CRA
• Build and manage product subject matter expertise, as required
• Prepare, and maintain on an ongoing basis, matrices and other job aids to support program reporting and project tracking
• Research and analyze laws, rules, regulations and prior project work in order to promote evergreen efforts of the Program, focusing on quality assurance and consistency
• Serve as a Program liaison through collaborative advocacy and excellent oral and written communication skills and work with legal, compliance, risk, and oversight and controls teams responsible for parts of the Program, as needed
• Ability to build relationships and leverage subject matter expertise to driving conversations and/or influence decisions/direction with Business, Legal, Risk and Technology areas
• Flexible, adaptable to shifting regulatory and legal landscape; able to work in a global, fast-paced, results driven environment

Required qualifications, skills and capabilities

• Bachelor's degree or equivalent experience require
• Minimum 3 years in either financial service experience in controls, audit, quality assurance, risk management, or compliance
• Strong leadership skills and experience working in matrix-reporting work environments
• Research, writing skills, deck design and presentation skills
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio), knowledge of tools Alteryx,

Preferred qualifications, skills and capabilities

• Knowledge Operational Risk, Controls, Regulations preferred
• Ability to translate business/functional problems into a conceptual analytical solutions
• Demonstrated ability to effectively manage all facets

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.