VGW is a fast-growing technology company and creator of market-leading online social games. With offices around the globe, we're on a mission to be the biggest gaming company in the world!
Due to major growth we are expanding our Account Management team in Toronto and currently looking for a Account Specialist to join the team.
In this role you will sharp customer experience skill set by supporting players on the queue alongside your reports.
What you will bring to the role:
- Customer service experience of 3+ years or experience supporting an Account Manager at a coordinator level.
- Experience interacting with customers online, ideally via Salesforce or Zendesk.
- Demonstrated understanding of building relationships with customers.
- Strategic with time management, able to distinguish between what is important and what is urgent.
About VGW
VGW has been disrupting the online gaming world since 2010 and we're only getting started. We've assembled an incredibly talented global team who bring their passion, energy and expertise to build games that people love.
At VGW, we have a modern approach to getting work done and a focus on creating an environment where amazing people can do amazing work. That means giving you the flexibility you need, providing spaces that will keep you comfortable and finding opportunities for you to keep learning and growing.
Find out more at www.vgw.co
If you want to join a team that does things differently apply today and we look forward to seeing what you can bring to our team.
Why VGW?
We are on a huge mission to become the biggest gaming company in the world. As we grow to meet this goal, we need talented people rich in diversity to propel us forward. We truly believe the right mix of diversity and authenticity will be our winning hand.
We are committed to creating a diverse, engaging and inclusive culture for our people to shine, with a workplace that honours your experiences, perspectives, unique identity and passions. For those reasons, we encourage you to browse our employment opportunities and apply today. Please let us know of any accommodations you may need during the application process.
VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process. Please advise our Talent Acquisition Specialist in advance should accommodation be required. We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted.
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What We Do
Pioneering the online social gaming experience.
VGW started in 2010 in Perth, Australia with the vision of creating a virtual world with a focus on gaming and entertainment. After a few early iterations and continuous development, Chumba Casino was launched in 2012. Our Founder (Laurence Escalante) and a small team of innovative developers succeeded in incorporating our patented sweepstakes functionality into our casino gaming platform.
Since then, Chumba Casino has grown into a leading social gaming provider offering players a broad range of fun and engaging games. What started as a slots-only offering has grown to include a number of table games including black-jack and roulette.
In late 2016 we launched Global Poker – an online poker room based on VGW’s proprietary and patented sweepstake technology and are proud to claim is now the largest poker room in the United States.
VGW is a diverse company which believes in a work hard / play hard ethos. We now have over 700 of the world's best developers, designers, analysts and marketing professionals, with offices in Perth, Malta, Sydney, Manila, Toronto, and San Francisco.
