Want to be a bswifter?
At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!
Summary:
An Associate Account Manager helps lead client assignments and deliver cutting-edge communication solutions to our clients. In this client-facing role, Associate Account Managers partner with Consulting colleagues to bring client deliverables from initial ideation to final completion. Associate Account Managers are responsible for liaising between clients, our creative team, vendors, and other bswift stakeholders, while managing the moving parts and complexities of assigned deliverable, ensuring timeliness and quality.
Associate Account Managers have the skillset and experience to manage multiple deliverables as part of larger client projects.
Responsibilities include:
Client management
• Resolving issues, implementing changes and collaborating with other bswift Engagement Agency account managers when needed to meet client objectives and company goals
• Collaborating with bswift colleagues (including the Consulting, Creative, Client Service and Implementation teams) to ensure coordination, visibility and knowledge share across bswift departments on behalf of the client; participate in client status calls and provide ongoing communication status updates
• Keeping documentation and records of client interactions
• Identifying ways to strengthen the client relationship and sharing ideas with Consulting lead
Project management:
• Serving as a day-to-day contact for clients to manage the workflow of deliverables
• In partnership with the MarComm Traffic Manager:
o Creating detailed schedules and setting deadlines for various stages of each deliverable
o Monitoring progress, adjusting assignments and deadlines accordingly
• Utilizing our project management system, Monday.com, to create schedules and manage deliverables
• Ensuring timely and successful delivery of communication materials according to client needs
• Liaising between clients, internal bswift teams and vendors
• Owning weekly client updates, providing progress updates and owning open items list
• Partnering with vendors to manage print and digital deliverables ensuring they are distributed correctly and on schedule
• Maintaining job files and ensuring all final files are posted to SharePoint
Content management:
• Marking up client deliverables with changes and coordinating with the creative team for updates
• Compiling client changes to documents and deliverables, ensuring edits are applied across all campaign pieces where appropriate
Required qualifications:
• Two to four years of experience in a formal project management role, preferably in employee communication
• Exceptional planning, project management, collaboration and coordination skills
• Exceptional written and verbal communication
• Excellent people and time-management skills with an eye for detail and problem-solving skills
• Experience working in workflow tools, such as Monday.com
• Proficiency with the Microsoft suite, including Outlook, Word, PowerPoint and Excel
Preferred qualifications
• Bachelor's degree in Marketing, Communications, English, Advertising, or Journalism preferred
• Prior employee communication and project management experience
• Bonus if you have previous agency or consulting experience
Why Join bswift?
At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.
Benefits of Working at bswift:
- Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
- Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
- Remote first, Office friendly environment! No time to commute? No problem!
- Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
- Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
- Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
- Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.
Specific benefit offerings vary by position and may be subject to change.
Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $70,000-$80,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.
bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.
We are committed to being an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you!
Top Skills
What We Do
bswift is a Chicago-based technology company that provides benefits administration for employers and exchanges nationwide. We pride ourselves on having a fun, friendly and smart staff that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for growth.
Why Work With Us
We offer the excitement and opportunity of a fast-growing company with the stability of an experienced management team, a blue-chip client base, and a proven track record of success. We're looking for motivated and goal-driven team members who possess the bswift values of higher standards, greater accountability and more fun.
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